Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Good
September 19, 2025
Overall rating

Good service friendly technicians reasonable service fee good good good

Frank O,

Holbrook, MA
Dryer repair
September 19, 2025
Overall rating

Victor was prompt and repaired the dryer quickly and efficiently. Great customer service

Linda W,

Lancaster, CA
Refrigerator repair
September 19, 2025
Overall rating

Great technician, very helpful, and respectable person, I hope that I will get this person on future repairs.

Jose C,

Brooklyn, NY
Preventative maintenance
September 19, 2025
Overall rating

Excellent service Mr Cedric. An extremely professional and knowledgeable technician. I can tell that he is very detailed and serious about his work. Thanks again!

Donald R,

Bunnlevel, NC
Great technician!
September 19, 2025
Overall rating

After the 3rd call, this tech realized what the true problem was, very pleasant. He even refunded me for the un necessary part.

Patricia L,

Olney, MD
Oven repair igniter
September 19, 2025
Overall rating

Great technician knows his stuff have had him in the past as well

Joseph G,

Merrimack, NH
Informative
September 18, 2025
Overall rating

Terry was pleasant and informative. Our washer could not be fixed. He made recommendations about getting a new washer.

Kelly K,

Nottingham, PA
Service call
September 18, 2025
Overall rating

The service technician, Norberto, was outstanding. A pleasure to deal with. Provided an accurate and reasonably quick diagnosis of my refrigerators issue.

Bill M,

Long Beach, CA
Great service
September 18, 2025
Overall rating

I believe Robert fixed my problem without the wrong part that had come. Very knowledgeable.

Frank V,

Prescott, AZ
Noah was great, but…..
September 18, 2025
Overall rating

Sears' scheduling software is horrible. I could never call a person outside of India to complain and they had no ability to contact anyone other than an email. Sears is horrible and I'm canceling my plan. I had to clear 5 days of my schedule due to no fault of my own!

Stephen A,

Dallas, TX