Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Repair was completed. Scott was friendly and respectful.
September 20, 2025
Overall rating

Scott called when he was on his way to our home. Explained the issue with the US regarding the appliance, ordered the replacement part, and returned to complete the job when he said he would.

Daniel J,

Ellicott City, MD
David's review
September 19, 2025
Overall rating

David was very friendly and completed the job quickly and efficiently.

Edward M,

Cleveland Heights, OH
Dryer repair
September 19, 2025
Overall rating

Had a great experience with Brandon. He was easy to talk to, very knowledgeable and was able to answer my questions. Dryer is working and we are pleased. Thank you Brandon

Brittni W,

Columbus, OH
Great Service!
September 19, 2025
Overall rating

Enrique was great! He was a very pleasant, professional, and knowledgeable service technician. He did his diagnosis process and identified the possible issues then ordered the parts. Unfortunately, Amazon sent the incorrect 2nd part but Enrique still went about fixing the main issue. The new motor was running and hopefully will fix the main issue of not keeping the temperature in the freezer at a proper temp. Thank you Enrique for your quick help with this issue.

Michael M,

Buena Park, CA
So knowledgeable
September 19, 2025
Overall rating

David explained everything to me so clearly and solved our problem, returning parts that it turned out we didn't need. Thank you David!

Julie F,

Seattle, WA
Tech
September 19, 2025
Overall rating

He was knowledgeable and time efficient and respectful of my property

Therese P,

Raleigh, NC
Excellent service
September 19, 2025
Overall rating

Jeffrey correctly diagnosed the compressor issue and was well-prepared enough to have the correct part in his truck.

Deborah M,

Baltimore, MD
Fridge
September 19, 2025
Overall rating

Every technician that came, which was way too many because the refrigerator never got fixed until today. We're excellent.

Nancy S,

Claremont, CA
Much appreciated!
September 19, 2025
Overall rating

Very friendly and helpful. Tightened our freezer door and assisted with food place. Really thankful. Very nice guy.

Marilyn S,

Mason City, IA
Great service
September 19, 2025
Overall rating

Anthony was prompt, professional and very knowledgeable. He presented the options pertaining to the repair of my washer and I was able to make an informed decision based on his information.

Vance B,

San Diego, CA