Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Down to business service
September 24, 2025
Overall rating

Luther came in and went straight to work on my refrigerator, and worked hard to replace parts and to fix my appliance. Couldn't ask for anything more! Definitely a five star technician.

Larry W,

Morris, AL
Great!
September 24, 2025
Overall rating

Excellent Customer Service . Jesus was very quick and efficient.

Louise R,

Los Angeles, CA
Customer service
September 24, 2025
Overall rating

My original appointment was set for Monday and Allen was running late so we rescheduled for today. Today was another busy day and while he arrived late to today's appointment. He treated me with respect and care. He was very apologetic and took his time to explain the processes and the problems. In a world where customer service and kindness is dying, I truly appreciated Allen as he made me valued as a customer.

Colette S,

Antioch, CA
Dryer Repair
September 24, 2025
Overall rating

Very pleased with the repair and courtesy shown by the technician.

Richard A,

Albuquerque, NM
Sean & Kenmore Side by Side
September 24, 2025
Overall rating

Knowledgable, courteous and wise. Great interaction and highly recommend he get a raise!

Marie S,

Shell Lake, WI
good
September 24, 2025
Overall rating

the Sears tech was knowledgeable, helpful and friendly, and figured things out quickly

Brian H,

Newport, OR
Experience Pays Off!
September 24, 2025
Overall rating

Brilliant service from Daniel. He very quickly assessed the situation and identified potential issues. Based on his 30 yr. tenure servicing appliances, he was able to identify the root cause of my leaky dishwasher (faulty/deteriorating spray arms). With Dan's guidance, I acquired the right parts and problem was solved in minutes. BRAVO!!

Gary Z,

Frederick, MD
Ray is amazing!!
September 24, 2025
Overall rating

The technician, Ray was prompt, friendly and very skilled at doing repairs. We appreciate his great customer service skills as well. He is a definite asset to your company.

Michael C,

Pahrump, NV
Great service
September 24, 2025
Overall rating

We had an excellent technician, friendly, skilled and very efficient.

Deborah D,

Longwood, FL
Maintenance on washer
September 24, 2025
Overall rating

Philip was very Knowledgeable and explained what was wrong with the washer. Very nice and pleasant.

Connie M,

Fort Worth, TX