Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.2K
Average Rating
4.8/5
Technician was great
Andrew from Sears was superb. Explained everything and ordered the parts. Told me when he's coming back am very satisfied
Jose Z,
San Antonio, TXWashing machine fix up
Brandon and Ryan are an awesome team. Thank you for sharing your experience with us.
Tyree F,
Federal Way, WARepair of washer.
Patrick seemed very knowledgeable about what was wrong with my wash machine.
Joleen L,
Wheeler, MIRefrigerator repair
Even though the Sears AI system completely frazzled me and made so many errors, it was nice to talk to a person, Michael. He checked out the bin in the freezer drawer where a chunk broke off. He was professional, understanding and tried his best to get the order and data properly setup to handle the job. Thanks Mike.
Kathy R,
Beaumont, CAPolite and professional
Found my problem. It's not the stove, it's an electrical problem
Greg S,
Hammond, INJuan was great and very knowledgeable and professional
Scheduling follow ups with you people is awful. You should rethink using AI for everything. Hire some humans. This isn't good business.
Linda F,
San Antonio, TXShane is great!
Shane is very knowledgeable and polite. I would give him 10 stars if I could.
Laurie R,
Inyokern, CAGreat Service
Very good experience. Steve was thorough and made sure my father-in-law's microwave was working which was a relief for us:)
Steven S,
Battle Creek, MIDid a great job!! And fix the problem!!
He did a great job he know what he was doing And he fixed the problem I'm so happy with he's work great man!!! I'm glad sears have him !!!
Maha A,
Brooklyn, NYDryer
He was very helpful. Sears was not I was not able to contact a human person all day. The other tech was a no show
Victoria F,
Saint Cloud, FL