Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Marcus' help
September 29, 2025
Overall rating

Marcus was very helpful to solve my washer problem. I understand this 15 yr. old appliance can't get some replacement parts but he got it running for now. Thx Marcus!

Larry M,

Fort Worth, TX
Exceeded all expectations!
September 29, 2025
Overall rating

Alex is a top level technician and knows all the ins and outs of his trade. His explanations of the operation of the components of the system were easy to understand and very enlightening. We learned some things today about stove and oven ops and how it works. He was truly a pleasure to have in our home and is a treasure to your business, I rate him a 10 on your 5 point system. His experience really shines through and he is "the model" for other service techs. Can't thank him enough!

Ernest T,

Webster, TX
Lorne
September 29, 2025
Overall rating

Humberto was friendly , professional and answer my questions .

Anna C,

Mission Viejo, CA
Great. !!
September 29, 2025
Overall rating

Here On time and nice and friendly And got the part replaced

Mina A,

Minneapolis, MN
Dishwasher repair for Mr Tho
September 29, 2025
Overall rating

Very professional and always courteous thanks so much. I give him five stars if you had 100 I would give that to him

Patricia H,

Los Angeles, CA
Washer repair
September 29, 2025
Overall rating

Mr Norman did an excellent repair job. I would recommend him.

Paulina D,

Largo, FL
Excellent Service
September 29, 2025
Overall rating

My technician, Gregory, was professional and demonstrated great experience in servicing my refrigerator. He quickly assessed the issue, explained the problem clearly, and completed the repair efficiently. I truly appreciated his knowledge and the quality of service he provided.

Diane S,

Valdosta, GA
Refrigerator repair
September 29, 2025
Overall rating

Richard was efficient and very knowledgeable. He diagnosed the issue and repaired the refrigerator in a timely manner and with expertise

Joseph K,

Coventry, RI
Refrigerator repair
September 29, 2025
Overall rating

Very nice service experience. Explained the problem well and took care of the repairs efficiently. Thank you.

John B,

Mcgregor, TX
Repair of dishwasher performed by Jevgenijs H.
September 29, 2025
Overall rating

Jevgenijs was courteous, efficient and did a great job. The only area where improvement could apply is in providing a smaller window of time for when the repairman would arrive. The 8:00 - 5:00 timeframe is too broad and the uncertainty can needlessly waste significant customer time.

Jack H,

Etowah, NC