Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Hot refrigerator
Tam diagnosed the problem with my refrigerator. Turns out it was the control board $$$$. He was very thorough with the diagnosis of the refrigerator.
Chuck R,
Gilbert, AZServiceman, Gary
He was the absolutely best technician ever! He explained everything. I would definitely recommend him and I'll request him going forward.
Rose G,
Nacogdoches, TXWasher
Rick was very helpful and prompt. I would use Sears repair again.
Jaclyn P,
Pryor, OK10/3/25 Dryer Repair
Nilesh was prompt, efficient, and communicated clearly. We have yet to test the dryer … but hope to this afternoon. We hope the heater unit & thermostat work properly.
David F,
Sierra Madre, CA5 stars
Paul and Min were fine but your AI and customer service are HORRIBLE.! We were rescheduled SEVERAL TIMES. IT HAS TAKEN MONTHS TO GET THIS DONE!
Sherry D,
Topeka, KSExcellent service
James diagnosed the simple problem and provided an affordable solution in minutes!
Chip D,
Pittsburgh, PAOmar
Extremely knowledgeable and professional. He explained clearly all the steps of his review
Yolanda H,
Bronx, NYDryer repair
David was very helpful and quick with his repair. He was nice and made sure to fit my appointment in late on a Friday night. Two appointments before had cancelled on me and was not helpful over the phone. So I really appreciated that he prioritized making it out.
Caitlyn C,
Strongsville, OHCapable, professional and friendly.
Couldn't be more satisfied. He listened to our concerns and answered every one.
Daniel T,
Mcdonough, GAQuick accurate diagnosis
Tho quickly diagnosed the problem, which was a controller board that is not made anymore. He suggested a reset procedure to remove power from the oven which might reset the controller board so the oven can be used for longer before replacement is needed.
Greg S,
San Pedro, CA