Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Gas range
October 08, 2025
Overall rating

Salvatore was not only professional, but a great and funny person!

Michael H,

Pittsburgh, PA
Service
October 08, 2025
Overall rating

Forrest was professional, efficient and kind. He was right on time! He fixed the problem quickly but also did a thorough assessment for other potential problems with dishwasher.

Nancy S,

Tarpon Springs, FL
Excellent service man but terrible service from Sears schedu
October 08, 2025
Overall rating

We had an appointment for the repair and waited 5 hours, only to then be notified that the appointment was rescheduled to another day. The rescheduled appointment was to be in a window of 8-noon but the service man didnt come until after 1. The service man himself was great: professional, friendly, neat, and skilled. Too bad he works for such a poorly managed company.

Richard M,

Palo Alto, CA
I had two technicians on two separate days and they were bot
October 07, 2025
Overall rating

My experience was good except that the updates on when he was gonna be here and what time he was gonna be here we're worthless Don

Donald L,

Grain Valley, MO
Great Service
October 07, 2025
Overall rating

Very friendly. Quick to diagnose problem. Professional and fair service.

Ann R,

Cedar Park, TX
Superlative service
October 07, 2025
Overall rating

Conrad really knows his stuff and came ready with parts to repair the appliance in one trip.

Keith V,

El Dorado Hills, CA
Ice dispenser repair
October 07, 2025
Overall rating

William was very knowlegeable and polite. Work was completed in 15 min.

Debbie S,

Tucson, AZ
Nikita
October 07, 2025
Overall rating

Pleasant, knowledgeable, explanatory, friendly, relaxed, patient logical, informative, practical, low-key sense of humor - all of which were sppreciated

Bill J,

Newark, DE
Repair
October 07, 2025
Overall rating

He notified me of time his time of arrival. He answered his phone when I called. He was on time. Looked at the machine, explained everything that was wrong. He was very kind and polite. Very professional. He gave me quotes on the parts needed. And how to follow through with declining or continuing repairs.

Maria W,

Tulare, CA
Nice man. Quick worker!
October 07, 2025
Overall rating

All done and ready to use within an 45 min.

Beverly H,

Yuma, AZ