Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

47.4K

Average Rating

4.8/5

Paul repair of dryer
October 15, 2025
Overall rating

Fast and experience Explanation was simple to point On time

Lj F,

Houston, TX
Great tech
October 15, 2025
Overall rating

Great technician, very knowledgeable explained everything as well as being very polite.

Other C,

Elkton, VA
Great technician, terrible other customer service
October 15, 2025
Overall rating

Brandon was great. The experience of being asked by the automated system to give info so he could have the parts he needed, and then him not having that info or being supplied with the parts he needed was not. I won't use this service again, but would be happy to write a positive review for Brandon.

Robin E,

Seattle, WA
Maintenance of Refrigerator
October 15, 2025
Overall rating

Nasir was a joy to have in our home. He's professional, polite and personable. I would welcome him anytime.

Brian S,

Flushing, NY
Excellent
October 15, 2025
Overall rating

On time. He was Professional. Informative. Understanding. Helpful Courteous. Personable.

Douglas B,

Burlington, VT
Kenmore Washing Machine Repair
October 15, 2025
Overall rating

Shareef notified me he was on his way and he arrived shortly thereafter. He was friendly and a very customer service oriented. He quickly assessed the washer problem and made necessary repairs. He explained the bill and your payment process was easy. I received a receipt promptly. Shareef is an efficient and effective repairman.

Mary D,

Walterboro, SC
Very knowledgeable, helpful and friendly.
October 15, 2025
Overall rating

Frank the technician was excellent, A+. The AI scheduling and customer service gets an F.

Linnett M,

Euclid, OH
Positive experience with dryer repair
October 15, 2025
Overall rating

Adam was courteous and professional in our interaction, patient in explaining what needed to be repaired (and the likely cause) and kind in showing me what to do and answering my questions to help me maintain my dryer better.

Eileen R,

Farmville, VA
Great service
October 15, 2025
Overall rating

Nathan was very friendly and professional. So far I am happy with the results of the repair.

Paula R,

Altavista, VA
Excellent service
October 15, 2025
Overall rating

Matt was great. Neat, clean and polite. Provided amazing service and kept an open line of communication. No complaints. Would highly recommend.

Tim S,

Pensacola, FL