Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
5 stars for dave!!
Dave is very professional.Excellent, told me exactly what's wrong! Ordered part n came back. Nice gentleman!!
Alice G,
Marlboro, NJExcellent
The same tech has shown up twice to diagnose the issue with my freezer/fridges. I appreciate the early time he comes, very knowledgeable and professional
Jennifer L,
Pearl River, LAexcellent
he was excellent and very helpful answering all my questions!
Elizabeth G,
Bedford, VAMr Ijaz F did a wonderful job of explaining what he had to d
As said, Mr Ijaz 'Farug' did a wonderful job explaining what had to do and the damaged part that needed to be placed. He cleaned the amounted grease on the face panel of the element shield when he removed the face panel. He had set up the electrical circuit tester to assess the potential compacity power the Unit. He cleaned the work area upon completed service.👍🏾
Joseph L,
Parkville, MD5 stars
Thank you for the service you were very professional . I rate him a 5
Veronica L,
Loxahatchee, FLExcellent Service
Mohammad was very knowledgeable and helpful. Very friendly and a great asset to the Sears team. Most importantly he showed me how to get the filter out of the refrigerator. And the water is flowing once again. Thank you, Mohammad, for the great service you have provided.
Teri F,
Folsom, CAGreat service, pleasant interaction
Rubin was very friendly and very helpful, explaining the problem and fixing it in a very low-cost fashion. I would be happy to have him here again if another fix is needed in the future. However, there was no explanation for arriving at about 4pm when the appointment was for 8am-12n. I know, things happen, I'm not blaming Rubin, I'm blaming the system. It would have been nice to know about the delay earlier so that I could have used my morning more efficiently.
Julia I,
Milwaukee, WIFriendly & Professional, Quick Assessment
Shyheim called to let us know he was on his way. He asked about the details of the repair to ensure he arrived properly prepared. Once he arrived he got right to work disassembling and inspecting the unit. He diagnosed the problem anf explained in plain language what would need repair. He provided me with a verbal estimate for the cost of parts and labor. He informed me of the home warranty option.
Michael K,
New Castle, DEGreat
Awesome cool thanks he's a great guy but labor is so expensive that it makes not sense.
Calvin R,
Milwaukee, WIProfessional Service
Michael was very professional and knowledgeable. Did a great job. Will use you all again.
Karen P,
Aurora, CO