Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Good technician
The experience with Sears was awful. It took 12 days and 2 visits to repair a simple problem. The cost was prohibitively high. They charged me $109.73 for a part that costs $30 from Whirlpool.
Sri D,
Saint Joseph, MIOn time and informative
The technician arrived at the expected time. He demonstrated the use of the test screen and provided information on resetting the electronics. He provided information on repair costs (almost as much as a new washer) and expectations on the shortened life of current appliances.
April H,
Renton, WAWonderful!!
He did a great job and I highly recommend him!!
Janice K,
Aston, PAFriendly and helpful
Roger quickly diagnosed our oven problem and had a solution, but the part was no longer available. Instead, he was able to disconnect the heating element so we could still properly use our stove until we find a replacement!
Matt K,
Watertown, SDProfessional
Pedro was a pleasure to work with. He is personable, knowledgeable, and efficient.
Jim D,
Ballston Spa, NYJohn's review
John was very prompt and very knowledgeable about the problem with the oven.
Linda F,
Vienna, WVSears technician
Very comprehensive assessment & replacement of component parts in addition to the thermafuse - that may be causing the thermafuse to blow. Checked air flow with instrumentation. Pleased with the service!
Susan A,
Portage, MIExcellent
Alex quickly diagnosed the problem with my washer and gave me tips to keep its performing in an excellent manner.
Pearlene S,
Anaheim, CABest Repair Service
If there were 10stars that's what I would give Desmond. Outstanding customer service, called to let me know he was coming, provided details and insight on issue, resolved quickly and efficiently Recommended your maintenence servuce and I signed up. Fast friendly and efficient service I've never received from other repair svsc. Outstanding and highly recommend. My tenant was in Awe on how quickly all resolved. Issue on Sunday and resolved on Monday!
Sandra E,
Walnut Creek, CAWasher repair
Corey was friendly & competent. Very satisfied with his repair service.
Marc F,
Gulf Shores, AL