Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Ryan
Ryan was thorough and he is a great service rep.
Paula R,
Cinnaminson, NJ5 stars
Eric and his assistant did excellent work. They replace the needed parts. They come highly recommended by us. .
Richard N,
Dover, DEDryer repair
Punctual, courteous and professional. Maria F. provided an excellent service.
Sadashiv A,
Hercules, CATechnicians
The technicians were very noligable and efficient in their work. I was impressed.
Sabrina S,
Pottsboro, TXService
Excellent very nice and professional repairing the washing machine in my home
Lisa G,
Mexia, TXSwell Representative
Dylan was professional, knowledgeable & respectful. He is an asset to Sears! Five stars.
Dwight B,
Manchester, KYPROFESSIONAL
Respectful fast over all great work 👍 job well done.
Rick D,
Angels Camp, CARobert
Great and knowledgeable guy very professional cleaned up after work was performed
Mark P,
Cottonwood, AZIcemaker service
I feel so sorry for all the service texts that have come out to fix my ice maker and how bad the process goes. This is not due to the service technicians, but due to their policies through the Sears home warranty program they determined to service visits prior that the part was no longer available But their scheduling office even though they knew the part wasn't available as scheduled two service appointments my last technician that just left was originally scheduled to come in the morning, but when I told him the problem he canceled that until he could get clarification from the office well they had him come out Confirm that no part had arrived. Confirm that yes the icemaker is not working and yes, the part needed is the one no longer available. He performed his service professionally and did all of the calls and things he was asked to do. He arrived on time this afternoon after his call asking if I would be home. Hopefully, the process goes smoothly from this point forward.
Rick W,
Salinas, CAReview
The technician has great customer service skills, and was able to repair my refrigerator.
Monica R,
Indio, CA