Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Washer repair
October 23, 2025
Overall rating

All techs that showed up to perform repairs were very professional and attentive. In the other hand all your replacement parts left little to be desired. It took five different parts before we received one that worked properly. Also your appointment center was just as bad. AI does not understand the problems you are having. I requested afternoon appointments and AI kept scheduling morning ones. Had to re-scheduled several times.

Juan G,

San Diego, CA
Dishwasher
October 23, 2025
Overall rating

Neat and polite Fixed the problem I have a functional dishwasher

Toby L,

Philadelphia, PA
New icemaker
October 23, 2025
Overall rating

Azimi replaced our refrigerator ice maker and did a fantastic job. Knowledgeable, personable, courteous and fast. Time from initial call to solution about a week.

Mark F,

Manassas, VA
Excellent!
October 23, 2025
Overall rating

He knew exactly what to do, and my dryer is happily drying again!

Deborah O,

San Jose, CA
Awesome!
October 23, 2025
Overall rating

Nicholas was great! Very polite and very respectful and patient. If I need a tech again I hope it will be Nicholas! He deserves a big raise!

Carol W,

Asheville, NC
Excellent
October 23, 2025
Overall rating

Very professional and courteous. Does excellent work. Thank you Terrance.

John W,

Ponca City, OK
Great service
October 23, 2025
Overall rating

Renford was able to quickly diagnose the problem and resolve. Highly patient, knowledgeable and courteous.

Jack A,

Drexel Hill, PA
Ice dispenser repair
October 23, 2025
Overall rating

Trevor was very forthcoming with repair options and cost. Very professional.

Renee R,

Milwaukee, WI
Excellent service
October 23, 2025
Overall rating

Isn't was extremely professional. He called to advise how soon he should arrive. He explained what he had done, length of warranty for the repair work and asked if I had any questions.

Sharon S,

Atlanta, GA
Excellent service
October 23, 2025
Overall rating

Travis did a great job diagnosing our problem, and was thorough with what needed to be done to fix it. Mahalo!

Gregory N,

Captain Cook, HI