Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

47.4K

Average Rating

4.8/5

Range Reoair
October 27, 2025
Overall rating

Rate a 5 for efficiency, knowledgeable, courteous , helpful with information about the repair.

Grace V,

San Antonio, TX
RV Houck jr
October 27, 2025
Overall rating

Very knowledgeable and courteous Technician was able to solve issue in timely fashion. Was on time .

Romulus& H,

Sykesville, MD
Washer repaired by Mario
October 27, 2025
Overall rating

Mario was great. He was very knowledgeable about our washing machine and very friendly. We really enjoyed meeting him. Our washer is working great now. Thank you Mario for a job well done!

Raymond J,

Dallas, TX
Excellent Service
October 27, 2025
Overall rating

He showed up early and called to explain the process. Described the repairs needed and the costs for each. He was very informative and made the payment process simple and easy.

Injoy C,

Laurel, MD
Excellent service
October 27, 2025
Overall rating

Richard was quick and efficient in completing our repair. If I have another appliance that needed repair, I'd like it if he was sent out again.

Peter L,

Miami, FL
Francisco is amazing
October 26, 2025
Overall rating

Francisco is very knowledgeable and helpful and was able to give us the information we needed. However, the AI experience is a nightmare and you are going to have some very unhappy customers.

Debbie P,

Elmhurst, IL
Kenmore refrigerator, 19 years old
October 25, 2025
Overall rating

Chris was a 10 out of 10 as far as service techs go. Almost comically, as he began to assess our refrigerator, he touched the area of the thermostat, and the frig began to run again! Failling thermostat seems to be the issue. Still conducted checks of motor, condenser, and other parts. Although it turned out to be a repair we could make ourselves, we would not have been able to identify the cause of failure without his help. Chris was very personable and we would be glad to have him back again if needed.

Greg B,

Ocala, FL
Dishwasher repair
October 25, 2025
Overall rating

I was thankful for the prompt and professional tech. He was knowledgeable and helpful. A really nice guy.

Katherine K,

Germantown, TN
5
October 25, 2025
Overall rating

Experienced and courteous He was able To get the machine up and running.

Michelle B,

Andover, CT
Dryer
October 25, 2025
Overall rating

Ralph was very knowledgeable and explained everything where I could understand. He was very kind

Eva M,

Pueblo, CO