Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Top Tier professionalism and integrity
My highest commendation goes to Mr. Sayed for his expertise, courtesy, and integrity. He came fully "tooled up", quickly knew where to check, completed his diagnostics, and patiently explained the nature of the problem. Although I have had reason to doubt the honesty of repair and maintenance personnel in the past, Mr. Stayed is not one of them. He's a credit to the Sears Warranty company.
George W,
Cross Jct, VAService technician for refrigerator
I appreciate his being on time and taking the time to explain everything. I also appreciate his polite manners. Excellent communication skills and very professional!
Gladys N,
Chicago, ILRefrigerator freezer ice maker.
The new parts work perfectly. Terrell and Alex were very experienced.
Alonzo H,
South Holland, ILSuperior service
Gerardo provided excellent service. He worked quickly, left the area clean, and asked me to start a load of laundry to make sure the washer was working before he left. He was also very polite.
Alisha V,
Phoenix, AZFidel
Fidel was knowledgeable and very able to replace our refrigerator compressor and solve a water leak. He easily explained what he did and what we needed to do.
Meg H,
Santa Cruz, CAOutstanding service!
Great service and very helpful. Explained everything clearly with the freezer.
Lucy S,
Wichita, KSDishwasher repair
We couldn't replicate the noise. Patrick took the time to listen to the cycle I typically use and explained what each sound signified . If I hear the noise again, Patrick asked me to try to replicate it x then call Sears Service again
Sheila R,
Eugene, ORAndrew
Outstanding Service. Andrew was on time. He was Friendly and gave some information that'll help me in the future.
Teresa H,
Monroe, LAHome owner
Victor was very cordial and explained in detail what he will be doing and answered all my questions.
Connie P,
Escondido, CAMichael
Michael is Excellent, efffcent and professional, and timely., and very knowledgeable.
Jack D,
Peoria, IL