Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Service
June 05, 2026
Overall rating

Was here during the time period and did exactly what he said he was going to do.

Marsha E,

El Cajon, CA
SES Icemaker
June 05, 2026
Overall rating

Luis was excellent at the repair call today for replacing my icemaker in my refrierator. He was very professional, knowlefeable and personable and efficient at getting the work done. Answered any questions I had as well. Also had him vacuum underneath on coils for the addl charge. Highly recommend him. Thank you again Luis

Steven S,

Bolingbrook, IL
Awesome!
June 05, 2026
Overall rating

Carlos was awesome! He was prompt on time, helpful and most importantly he verified the issue and got the result intended. He deserves 6 stars!

Michael W,

Lafayette, CA
I give a 5
June 04, 2026
Overall rating

Good service done. Clean area and expert repair. Very courteous spoken.

Leroy B,

Tobyhanna, PA
Dryer Repair Service
June 04, 2026
Overall rating

Outstanding service by James !!! Restores my faith in competent, courteous, effective repair people in our area. Couldn't be more satisfied with the repair service I received today !!

Thomas K,

Slingerlands, NY
Refrigerator repair
June 04, 2026
Overall rating

Outstanding customer service very responsible service. Thank you very much

Mark Z,

Cypress, CA
washer technician
June 04, 2026
Overall rating

very good technician. But could not provide me a phone number for human agent. YOURE AI and Chat Box SUCKS!

Brenda E,

Garden Ridge, TX
No complaints
June 04, 2026
Overall rating

No complaints. Very professional. Haven't used the dryer yet since it has been fixed, but am not expecting any problems. Will be in contact if there are any problems with the dryer.

Teresa C,

Tonawanda, NY
Shazia
June 04, 2026
Overall rating

He is great! He removed dryer, replaced part and made sure dryer worked properly. Very pleasant to work with and great technician.

Shazia Q,

Arlington, VA
I rate Mr. Frank, a five (5). In all his worked.
June 04, 2026
Overall rating

Very very good, he put on the right parts that was ordered and never put on he cleaned up behind the last technician that came out and apparently did not know what he was doing. I hope and pray this will be my last time calling about the same thing. The parts was ordered. The parts were supposed to be used, and they was not used. this technician did the right thing and he should be recommended for this he should be promoted for doing the good job he did thank you.

Mabel F,

Nashville, TN