Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

The best technician
November 04, 2025
Overall rating

I have a refrigerator which has been having problems for years. Today was the 10th time that a technician came to deal with the problem. The previous one, the one that came on Oct 27, also said that it was not repairable but didn't do the paperwork or called the offices in the mainland. At last today Jonathan worked with the refrigerator, also noticed that it can't be repaired. But instead of just writing it down, called the offices and made the necessary arrangements. Many technicians have been here to deal with the problem and I can assure you that Jonathan is the more professional and knowledgeable of all of them.

Irma N,

San Juan, PR
Great service
November 04, 2025
Overall rating

Karl was prompt, professional and courteous. Great service. Would recommend this service technician again.

Domingo M,

Brooklyn, NY
Kenmore Elite Repair
November 04, 2025
Overall rating

Phillip was very professional and knowledgeable of his job. He Communicated well through out the process and explain services provided in details.

Fredrick L,

Natchez, MS
Service appt
November 04, 2025
Overall rating

Paulo clearly explained the diagnosis, our options and the costs. He was very, friendly and professional!

Shelby C,

Norwood, MA
Lorraine Moran
November 04, 2025
Overall rating

Very professional and was helpful with the explanation of the problem

Lorraine M,

Shelby Township, MI
Great aservice
November 04, 2025
Overall rating

Michael explained everything well and completed the service quickly. He was pleasant and answered my questions.

Jamel B,

Gaithersburg, MD
Cover for refrigerator
November 04, 2025
Overall rating

Very friendly and patient in giving advice. And I would use him again !

Judy W,

Otego, NY
Washer Service
November 04, 2025
Overall rating

John L. worked very hard to repair our washer. He did a very good job.

James C,

Sequim, WA
Alex technician
November 03, 2025
Overall rating

Very through well experienced checked every possible problem on time and cleaned up after done

Michael S,

Virginia Beach, VA
Outstanding
November 03, 2025
Overall rating

Jerald is very knowledgeable and personable. He clearly explained the issue with the dryer and repaired it.

Susan Y,

Aiea, HI