Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Refrigerator repair
May 23, 2026
Overall rating

Great service, the technician arrived on time and was knowledgeable and professional.

Nanette T,

Burbank, CA
Attention to detail
May 23, 2026
Overall rating

John was very nice and kind to take his time to explain things to me. I truly appreciate his endeavor and working even Holiday weekend. Thank you so much!

Jungyeun C,

Hernando, FL
Awesome
May 23, 2026
Overall rating

Curtious, professional and knowledgeable. Arrived on time, neat in appearance and very pleasant!

Raymond W,

Cary Nc 27511, NC
range repair
May 23, 2026
Overall rating

David D did an excellent job diagnosing and completing the repair would recommend him to everyone. took care when diagnosing and repairing rainge A ++++

Sandra G,

Milwaukee, WI
Thanks, Pat
May 23, 2026
Overall rating

Great meeting you. I appreciate your creative fix to our refrigerator issue. Amazing!

Blane M,

Oregon City, OR
Greatjob
May 22, 2026
Overall rating

Great job profestionly done. Did more than expected. Rec sears.

Harry B,

Sedona, AZ
Excellent
May 22, 2026
Overall rating

Very friendly and showed me how to trouble shoot in the future

Sharon H,

Franklin Park, IL
Roman's Service
May 22, 2026
Overall rating

Roman was great. He diagnosed the problem, ordered the part but due to the warehouse not paying attention to the fact that ours was an older model and the part ordered would not work without a newer model of another part, and said part would be here BUT could not be installed until Tuesday the 26th due to Memorial weekend, we cancelled the repair order. Twelve days without a working fridge is a long time, not to mention the food lost from the freezer. We liked Roman as he is personable, considerate and explains things very well.

James W,

Houston, TX
Very helpful
May 22, 2026
Overall rating

Very helpful with suggestions and knowledgeable with the refrigerator needs as well as on the dishwasher, which had a stuck filter.

Matthew R,

Kennett Square, PA
service visit
May 22, 2026
Overall rating

Eliseo was courteous, efficient, and clear in his explanations. The only thing that could have been better would have him being able to fix my refrigerator. Apparently the damage was beyond the limits of the warrenty.

Mary K,

Gilmer, TX