Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Too Garrett - Dryer repair
November 05, 2025
Overall rating

Tarrance was very polite and informed me of progress. Asked permission for getting serial numbers on appliances.....a bit late but still fell within window and may not be his fault

Todd G,

Oklahoma City, OK
Exceptional Service
November 05, 2025
Overall rating

Walked me through the issue. Unfortunately, have to go back to my landlord to confirm a plan. Nikita talked me through the issue and how to explain it to my landlord for the best possible fix. Additionally, was timely and delivered a fast service. Will be using Sears in the future!

Jeremy H,

Wilmington, DE
Diagnosed problem right away
November 05, 2025
Overall rating

Super helpful and friendly. On time and earned my trust.

Wendolyn T,

Shamong, NJ
Outstanding technician, MARK.
November 05, 2025
Overall rating

Took the time to disassemble the machine and thoroughly inspect beyond what any company has ever done. Personal thanks to Mark he is a 6 out of 5. All around an awesome gentleman.

Cynthia P,

Temecula, CA
Washer Repair
November 05, 2025
Overall rating

Experience was awesome! Very professional and friendly. Easy to talk to. He kept his work area tidy. He did an excellent job repairing my washer. I am so pleased with him that I have scheduled my appointment to get my refrigerator repaired on a day that he will be in my area.

Pamela B,

Herrin, IL
Water heater protective maintanance....
November 05, 2025
Overall rating

Mr.cornel is very nice person...hardworking,job knowledge & very polite employee that you have....I am completely satisfied with the job he did at my home....Thank you Sears & Cornel...

Gayesh G,

Gurnee, IL
Great customer service
November 05, 2025
Overall rating

Great customer service, very knowledgeable, very professional, highly recommend him

Shannon J,

Cuero, TX
Dishwasher fix
November 05, 2025
Overall rating

Same day service and had parts needed on the truck.

Curtis W,

Walkersville, MD
Good job p
November 05, 2025
Overall rating

Good job very helpful on time and professional. And told me what needs to be done.

Josephine P,

Staten Island, NY
Great service
November 05, 2025
Overall rating

Great service provider. Gave great advice on how to maintain appliances.

Marquetta B,

Chula Vista, CA