Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
⭐️⭐️⭐️DELIGHTFUL⭐️⭐️⭐️
Tom arrived in a timely manner. He was respectful, polite, and HONEST!, A hard quality to find these days. In our quest to get our refrigerator fixed, the home service we use gave us a total runaround. Tom ( the TRUTH angel) was kind when he delivered the news, a high priced quote, he then spoke about alternatives. Even though we denied the service (which he doesn't make anything) my husband is a road tech also, so he is well aware of these situations, he STILL took the time we needed with the questions ( us old folks ) we needed to ask. He recommended which brand of appliance to go with AND talked to us about home appliance service. ⭐️ so I'm adding an extra star because he went above and beyond!
Douglas M,
Bridport, VTGreat service
Very professional and great at educating you on why there was an issue with the unit
Stacy B,
Burton, MIKenmore Oven Repair
Justin was prompt, professional and got the job done quickly. He tested both ovens to make sure they operated at the correct temperature.
William D,
Chesapeake, VAPump replacement
Great job . Friendly and quick to replace the parts.
Clemencia H,
Farmersville, CAThank you Justin!
Justin was very efficient and informative even though he had to battle the design of the Kenmore appliance.
Christy C,
Coarsegold, CATech repairs made
Tech showed interest in my repair need. Very easy to relate with. Time to get those undies washing and available.
Gale M,
Maryville, TNGreat!
Tech was Prompt and pleasant, did a nice job. Thank you.
Brett P,
Yuma, AZExcellent
Very knowledgeable explaining what was wrong and solving the problem
Amelia G,
Moreno Valley, CAWasher and dryer repair
Dennis was the technician and did a very good job. He inspected both appliances and let me know the problem. He was very friendly and knowledgeable.
Richard B,
Youngstown, OHPolite and knows what he is doing
Mohammed did an annual tune-up on this furnace in August, so we had met before. I called this time because my CO detector was indicating a possible carbon monoxide leak. He thoroughly checked the furnace inside and out, did several tests, and the furnace seemed fine. He asked me to take the other CO detector I had elsewhere in the house to see if it also indicated a leak, and it did not. Then he took the original CO detector outside to see if it indicated CO out in the fresh air, which it did. That means the problem was a defective CO detector, not the furnace. But we only came to that conclusion after he did every possible examination and test.
Tom M,
Chicago, IL