Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
James is great
I was able to get an appointment quickly. James arrived on time and diagnosed the issue repaired my dryer quickly. He is a very friendly person and a pleasure to have met.
Debbe W,
Greensboro, NCRicky
Very knowledgeable right on time I rate him a five
Connie R,
Rockdale, TXFive stars for Ricky
Ricky was very polite. And knew what he was doing. He was quick. And knowledgeable. He even took the extra step to write down my correct contact number. For when he was to come back and install the part. He did a great job. Now if I can just get my contact information straightened out customer service would get five stars too. I have called in four times to try to get it straightened out because it will not let me do it online. The phone number that is on the text ending in 7838 is incorrect. Not sure how got that number. It is 8 years old. An old work number. The number should end in 3846 in order for me to respond to text. And for the tech to call me when he is heading my way. If I cannot get it straightened out I will be canceling my contract. Each person I talk to they say it is straightened out sorry for the air on their part. BUT IT IS NOT. I EVEN HAD ONE RUDE GUY WHEN I CALLED IN. HE SAID I HAD THE WRONG NUMBER. THAT I WAS NOT ALLOWED TO CALL THAT NUMBER. IT WAS THE SAME NUMBER THAT I HAD BEEN CALLING AND SUPPOSEDLY THEY CHANGED, CORRECTED THE CONTACT PHONE NUMBER.
Toni D,
Winnebago, MNRobert
I think Robert is a very good technician, he had to return 2x because the 1st ice maker that was delivered and installed was not the correct one ordered by AHS , and had nothing to do with the installation itself
Bernadette H,
Maple Shade, NJAppliance Service
John is an excellent Technician. He is a Perfectionist and his workmanship is outstanding.
Chandra V,
Wise, VAService Visit
Thank you, we got a new dryer and it's good!
Jeffrey C,
Austin, TXTechnician
Dennis did a great job!. He got it fixed in a short amount of time. Personable too!
Sandy W,
Bisbee, AZExcellent Service with Tajmoh
This was a rescheduled appointment. And I am so glad I had Tajmoh as my tech. He was very nice, professional, and very thorough. He cleaned the dust out of the bottom of the fridge and fixed the broken part. I wish we could always select out technician. I would choose Tajmoh every time.
Teri F,
Folsom, CAWashing machine repair
Excellent service. Michael was very knowledgeable and friendly. We're pleased with the service.
Steven C,
Knoxville, TNIncredible Service
The best service company I have ever worked with . Sears is amazing !!!!!🙏 Bernardo is wonderful and as professional as you can be 👍👍👍
John R,
Topanga, CA