Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Review
Very professional technician that was knowledgeable and helpful. Highly recommended
Elliot W,
Virginia Beach, VAReview for Clay
5 stars. You need more like him. He went out of his way to help and met all of my needs. Thank you, Clay!!1
Charlotte W,
Saint Louis, MOQuick troubleshooting and helpful advice
Had no problem figuring out the problem. Gave me an estimate and helpful advice on how to fix the problem. Very satisfied with the service.
Brian B,
Glen Rock, NJRuben is a rock star!
I have been through over two months without a refrigerator. Communication with Sears Home Services has been the worst experience I have ever encountered ! 7 "confirmed" service appointments failed to show up and were automatically rescheduled! When I eventually reached a live person, they were nice, but lacked ability to resolve anything. Supervisors never returned call. Ruben was the only person that understood and finally worked with me using his inside channels to resolve this issue. On a scale of 1-5 with 5 being outstanding, and 1 horrific, Ruben gets 5 stars. Unfortunately, Sears Home Services gets no stars. They have been worse than horrific! Unfortunately, I will cancel my agreement and share my experience with others.
Patricia M,
Merrimack, NHOven Repair/Refund
despite the 900% markup on the 2 igniters causing me to decline the repair Brian was a very professional and courteous technician in handling the transaction.
Jake S,
Granville, OHNoe
Noe was the best refrigerator repair person we've ever had. Extremely competent. Very friendly. Very efficient. He is a definite asset to the company.
Jeffrey B,
Playa Del Rey, CADryer repair service
We are very, very happy with the service that Brandi provided. She was prompt, professional, knowledgeable and personable as well. We definitely rate her 5+ stars!!!!
Nikki K,
Maryville, TNAnnual maintenance for stove
Technician was professional, checked my stove and answered my questions.
Donna M,
Crystal Lake, ILGreat job
He knew exactly what was wrong and ordered the part. It was delivered to me and he installed it today. It's working great!
Cynthia A,
Mount Morris, MIBEST SERVICE TECHNICIAN EVER
David was very polite, and knew what he was doing. Dryer works great!
Kristy B,
Banning, CA