Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

RATE MY TECHNICIAN
November 11, 2025
Overall rating

Austin was amazing. He diagnosed the fact the first technician installed the wrong springs and installed Town of them incorrectly so one was broken and another was not seeded right. He also correctly diagnosed the control board not working and the pump not working as well. Wish all technicians were as thorough as Austin.

Scott R,

Yuba City, CA
Refrigerator repair
November 11, 2025
Overall rating

We have had Neal as our service tech several times over the years. He is very pleasant, courteous and always a professional. Does a great job for us!

Chris P,

Melbourne, FL
Technician
November 11, 2025
Overall rating

Pleasant, helpful & explained everything which is much appreciated. Great personality!

Mary M,

Bloomingburg, NY
Very good
November 11, 2025
Overall rating

Very good guy and good at his job very helpful

John T,

Knoxville, TN
Phuoc is the BEST
November 11, 2025
Overall rating

Very pleased with my experience today with Phuoc, he is knowledgeable, professional, and courteous. He took the time to explain everything in detail and was very pleasant while doing so. THANK YOU! Phuoc is absolutely THE BEST!!

Dan S,

Urbandale, IA
Friendly and efficient.
November 11, 2025
Overall rating

Had problem quickly diagnosed and resolved. Took less than 20 minutes.

Michele C,

Bradenton, FL
Fridge repair
November 11, 2025
Overall rating

Took a while to get the part, but Neil was professional and helpful. Water works again!

Rodd N,

Melbourne Beach, FL
Excellent service!
November 11, 2025
Overall rating

Alessandro tested the dryer's ability to heat and cool down properly multiple times and diagnosed the machine. Thank you!

Patrick K,

New Hyde Park, NY
Work on washer
November 11, 2025
Overall rating

Johnny was very good and experienced. The automated tracking did not work well, telling me he would arrive at 9:48, then it was 10:48, and he finally arrived at 11:30. Also the automated messages reminding me of the appointment was very annoying. I didn't need two reminders every day. Glad Johnny was sent, as he was very personable, knowledgeable and professional.

Elaine P,

Aurora, CO
Rankin IL
November 11, 2025
Overall rating

Couldn't help us due to inoperable compressor. Very knowledgeable and timely.

Michael C,

Rankin, IL