Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Kenmore Washer Repair through Sears Home Services.
November 19, 2025
Overall rating

Mark arrived on time and he explained his process. He took apart the washer and thoroughly inspected the control panel, hoses and drains. Mark took his time and did not leave until he knew that we were 100% satisfied with his work. Mark provided us with many helpful tips on how to keep our washer running efficiently for many years to come. Mark clearly knows his stuff and it was a pleasure to make his acquaintance. Clean, polite and professional. That is what I call service! Mark is the embodiment of Great Customer Service!

Rose F,

San Bernardino, CA
Smooth Repair
November 19, 2025
Overall rating

Desmond was super quick to diagnose and repair my dryer. It was fixed in under an hour! Also very friendly and offered some advice about my dryer given its age.

Jeremiah O,

North Bergen, NJ
Excellent service
November 19, 2025
Overall rating

Eddie replaced ice maker efficiently and on schedule. Very pleased.

William D,

Ramona, CA
Excellent service
November 19, 2025
Overall rating

The needed replacement part is not available, but the tech told me everything I needed to know about replacing the oven—or not.

Richard J,

Seattle, WA
Repair washer
November 19, 2025
Overall rating

John did an excellent job fixing the washing machine. He worked quickly and cleaned up after the repair. I would recommend him.

David H,

Gate City, VA
kenmore washer
November 19, 2025
Overall rating

Kenneth was quick to determine the problem. Ordered a part and it was here short of a week and he texted me like 20 mins after the part arrived and was at my home within 30 mins and had the washer fixed.

Pam E,

Pattonville, TX
Dishwasher repair
November 19, 2025
Overall rating

Very professional and repair the dishwasher effectively. arrived on time and left work area clean.

Terry M,

Gulf Breeze, FL
Great service!
November 19, 2025
Overall rating

Nedzad was punctual, knowledgeable, and professional. He diagnosed the issue quickly and properly. Then, ordered the parts needed and returned to install them correctly. Nedzad should be recognized for his excellent customer service!

Herbert B,

St Petersburg, FL
Dish washer repair
November 19, 2025
Overall rating

Nice man and quite knowledgeable and easy to work with.

Glen T,

Russellville, AR
Fix my Kenmore Elite oven
November 18, 2025
Overall rating

The technicians showed up at a good time, but unfortunately the parts were not in. It looks like the parts were cancelled for some reason! So the technician had to reorder the parts again! I would appreciate having the tech who orders the parts to be the person to fix the appliance! I would like my appliances to be fixed in a timely manner and not take Months to fix! I appreciate Holi coming to my house to fix the oven and checked to see why the parts were not delivered. I give the Sears technician named Holi, a 5 star rating for his service!

Gloria I,

Hilo, HI