Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Thorough and informative.
Steve was pleasant, professional, knowledgeable, and informative. He thoroughly explained what he was doing, and explained possible things to do to increase the longevity of the dishwasher.
Thelma B,
Columbus, MSevaluation of repair
repairman was polite and respectful. he provided information and explained the procedures followeed.
James B,
Maple Heights, OHHe was kind and took care of my cares
He did a good job and was very professional job
Curtis J,
Daytona Beach, FLBest technician!!
Martin P was the best service technician I've had in a long time.
Karen M,
Whittier, CASimeon dryer repair
Simeon was best part of our experience with Sears. Your AI structure is abominable. Numerous texts phone calls and emails. Offering time slots numerous times only to be told numerous times that time has already been taken. Over 40 days to complete repair. That's unacceptable the human experience is great... Ai is not.
Michael C,
Lawrenceburg, INDaniel with Sears is very knowledgable
Big thanks to Daniel with Sears. He is very knowledgeable about appliances and the company. He is very professional and friendly.
Justin D,
Gainesville, FLExcellent
Frank was thoughtful, knowledgeable, thorough, and kind. He was able to troubleshoot the problem quickly.
Julie K,
Nashville, TNTechnician
He was Very courteous and professional and thoughtful about cleanliness afterwards
Janet R,
Broussard, LAGreat Service!
The ice machine was not working and I scheduled service. James came out, checked a few things and ordered a new machine. We scheduled the replacement and the part was shipped within 2-3 days (I can't remember which). The delivery window was scheduled from 9:30 AM to 11:30 AM,and he came out right after 9:30 AM. The installation only took about 20 minutes! James is great, friendly and very professional! I love Sears Home Service for all of our appliances!
Caryl T,
Las Vegas, NVRoslyn
Very professional and knowledgeable , polite and explain what was going wrong and how to correct the problem.
Roslyn P,
Natchez, MS