Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
not so good
I thought all was good after the springs were installed, but today the machine would not wash on any cycle. water would go in and then after awhile it would drain all the water out. I don't understand why this happened as Pedro checked the mother board when he came the first time and found that the springs had to be changed. I hope he will be able to return and see what is going on.
Carol V,
Sharon Spgs, NYFantastic service
Joel provided exceptional service when evaluating our stacked washer/dryer. He was knowledgeable, efficient and a pleasure to work with. He diagnosed the problem and gave us the information we needed. It was truly an excellent experience. Five stars all the way!
Amy B,
Deansboro, NYWasher repair
Salvador Martinez is a super excellent professional technician. Every time he comes to work on my appliances they get fixed without any problems. I am super grateful for his professionalism and service. Thank you respectfully, Fred
Friedrich B,
Salinas, CAJason from Sears
Such a pleasant gentleman. Very informative, well spoken and friendly. Such a pleasure to have in my home and totally made me feel comfortable with him working on my fridge.
Simonea D,
Saint Cloud, FLService review
Shane is outstanding and informative. I hate the lack of intuitiveness of the AI and prefer human interaction. I probably will not use this service again because of the AI structure
Frances R,
Union Dale, PAGood Service
Rolando was very nice. He repaired my dryer and made sure it was running properly before he left. I was pleased with the service.
Ruth L,
Houston, TXSuperior job
Randal was very pleasant and did an excellent job.i would definitely have him work for me again.
James J,
Enid, OKMohammad the technician
The technician was very thorough and made every attempt to dissect the problem.
A L,
Elk Grove, CAGreat!!
Timely, efficient, friendly!! Ronnie completed the work quickly - we appreciate him!
Karen G,
Virginia Beach, VAPAUL
PAUL CALLED WHEN HE WAS ON HIS WAY, ARRIVED PROMPTLY, WAS VERY FRIENDLY AND INFORMATIVE.
Thomas C,
Conroe, TX