Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Refrigerator repair
November 25, 2025
Overall rating

Very efficient and accommodating. Let me clean behind refrigerator before moving it back into place. Respectful of the house.

Cathy B,

Buena Park, CA
Really great!
November 25, 2025
Overall rating

Did a really great job! He was timely. He worked very fast and efficiently. I was done before I knew it.

Lorena C,

San Antonio, TX
Very prompt and knowledgeable
November 25, 2025
Overall rating

Manzoorhussain arrived within the time slot scheduled, and he was very informative and knowledgeable. We need to wait for the part since our refrigerator is an older model, but he was very helpful in diagnosing the problem. I would highly recommend him.

Deanna K,

Silver Spring, MD
Service: Kenmore Elite Washer
November 25, 2025
Overall rating

*Awesome *Profesional *Explicit and willing to explain and answer questions *5 Stars

Rosa S,

San Antonio, TX
Jose Scott
November 25, 2025
Overall rating

Willa was outstanding, she was great in explaining what she had to do with our refrigerator. Excellent job!!

Jose S,

Albuquerque, NM
Great service
November 25, 2025
Overall rating

Adair and his trainee were professional, straight forward and informative, which I appreciate.

Lisa G,

Framingham, MA
Mr. Naser S did a good job. 5
November 25, 2025
Overall rating

But Sears experience is too bad now too many consolation do not pay for damage on my house from refrigerator. Do not pay for throw away my food. I cannot talk to nobody even in email. This is awful company become now. if you don't body from administration will not call at my number and we need to discuss. The next step will be. I will take them to court. My number is 301-332-8175 and my name is Dora Vinokur. I have all records for cancellation and other stuff.

Dora V,

Rockville, MD
Very professional, great service
November 25, 2025
Overall rating

Luis was very professional, kind & communicative. Explained everything he was performing and giving guidance of how to do / protect the washer.

Roberto F,

San Juan, PR
Great work
November 25, 2025
Overall rating

The technician was very professional, communicative and timely. The machine is back working.

Johnny S,

Evergreen Park, IL
5 Star
November 25, 2025
Overall rating

Very knowledgeable and thorough. Completed task in a timely manner. Pleasant and personable.

Tony H,

Village Mills, TX