Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Dryer
June 09, 2026
Overall rating

Knowledgeable and very friendly explaining everything as he went along.

Edith C,

Sandston, VA
Paul was the best
June 09, 2026
Overall rating

Very happy with Sears service Paul was very quick and knows his stuff

Thomas G,

Cheyenne, WY
Great service
June 09, 2026
Overall rating

Very knowledgeable and pleasant personality. He explained in detail the best way to maintain our dishwasher. They kept us updated on his arrival time.

Thomas A,

Limington, ME
Great Repairman
June 09, 2026
Overall rating

Joel G called to give me an estimated arrival time. He arrived within that estimate. He looked at the repair parts I had received and carefully installed them. He verified everything was working correctly. Joel G was courteous, professional and very knowledgable. His performances reflects well on his character and abilities.

Anthony P,

Rimrock, AZ
Homeowner
June 09, 2026
Overall rating

Very professional and knowledgeable. One of the more experienced techs.

Carl G,

Northville, MI
Searshomeservice
June 09, 2026
Overall rating

Very competent repairman took the time to actually diagnose all problems and made sure I had the right part for the repair.

Guienzy B,

Franklin, LA
Good Job
June 09, 2026
Overall rating

Mike came out check the washer out, ran some test on it, came up what the problem was, bad cold water valve.He said if it was not that it would be the water line to the washer.Called a plumber came out changed the valve out, it still was not working and he said the water line has to be replace so that is what is going to happen.Mike got the washer up and running but it was not the washer that was the problem,it was the water line.Mike was very professional and friendly

Dennis G,

Gustine, CA
Good at his job.
June 09, 2026
Overall rating

Tom was very respectful and knew what the problem was and quick at his work.

Benne H,

Cibolo, TX
Great technician !
June 09, 2026
Overall rating

Experience says everything. Excellent Technician that cut to the cause in a very short time and create a like new appliance once again

Greg A,

Houston, TX
Competent and Thorough
June 09, 2026
Overall rating

Shane, was arrived on schedule and went about his evaluation of our dryer with efficiency and was thorough in trying to find the problem. He found no issue with he dryer itself, but found that the dryer hose probably need to be cleaned. And he made a recommendation of what businesses offer this service. We are very grateful to have made his acquaintance and would highly recommend his service to our family and friends.

Alice U,

Russellville, AR