Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Great customer service
November 28, 2025
Overall rating

Professional, knowledgeable service. Explains maintenance situation clearly and follow-up steps.

Ernestine Y,

Yeadon, PA
Great technician
November 28, 2025
Overall rating

Johnny was really helpful. I'm not a fan of the sears repair booking - no way to talk to an actual human. But when the repairman came he was very helpful.

Sara M,

Danville, KY
Washer
November 27, 2025
Overall rating

He was very good and work great he was very intelligent

Theresa R,

Brenham, TX
Service with a smile
November 27, 2025
Overall rating

The technician was informative, helpful and courteous. I was positively impressed.

Woullard L,

Tuskegee, AL
Service
November 27, 2025
Overall rating

Very Good service and advice Great Thank you so much

Luis E,

Sunrise, FL
Disappointed
November 27, 2025
Overall rating

The tech was great BUT the time from the first visit to actually finishing it was simply atrocious. Parts show up in a day appointment 16 days out than reschedule on the day off to 16 days out. I cancelled my sears home services. The only time I got a human was TO PAY.

John C,

Reno, NV
Dishwasher repair
November 26, 2025
Overall rating

He knew what the issue was and fixed it. He was also very neat.

Rosemary B,

Massapequa Pk, NY
Quick Fix
November 26, 2025
Overall rating

Bob was able to fix everything with everything he kept in his truck. Very thankful for a very quick and easy fix. Will continue to contact you for any future issues I have.

Bradley T,

Champaign, IL
SERVICE
November 26, 2025
Overall rating

Ward and his service was excellent! Your text commuwas horrible!

Terry O,

Fresno, CA
Great service!
November 26, 2025
Overall rating

I'm very happy with my service today. The technician was helpful and polite.

Doreen L,

Houston, TX