Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Refrigerator repair man
December 02, 2025
Overall rating

Great manners. He did a superb job and made sure everything was working well before he left. Great service.

Anna K,

Falls Church, VA
REVIEW OF KRIS
December 02, 2025
Overall rating

We thought Kris did a great job! He made sure he explained the problem and resolution to us.

Carla K,

Caro, MI
Great service
December 02, 2025
Overall rating

John provided fast and great service on my washer. However your AI service sucks!

Rain B,

Madison, WI
Refrigerator seal and butter drawer repair.
December 02, 2025
Overall rating

Michael was very efficient and professional. He answered all my questions and completed the job well

Mary K,

Newark, DE
James Thatcher
December 02, 2025
Overall rating

Excellent attitude and willing to spend the time to explain what work he did,

James T,

The Woodlands, TX
5
December 02, 2025
Overall rating

Very good, no complaints from me, however the vehicle he was driving was leaking water. Needs repair, hope he can get to a pep boys.

Stephen T,

San Juan, PR
Great job
December 02, 2025
Overall rating

Don did an amazing job and was so kind and informative.

Alexa P,

Royal Oak, MI
Great guy but scheduling system
December 01, 2025
Overall rating

He was awesome but the website communication system/scheduling issues need major revision! The first website ETA was ultimately wrong by 7+ hours. How can anyone be home for this, and have a job? At least a call is needed to give more confirmation, like 2 hours away.

Steph B,

Kingston, MA
Fast, friendly efficient service
December 01, 2025
Overall rating

Thank you very much. We always appreciate your tech technicians whenever we've had to make service calls. They're always very friendly very efficient. They always find the issues right away and they get things resolved quickly.

Kim L,

Las Vegas, NV
Service by Alfredo
December 01, 2025
Overall rating

The service was outstanding. Alfredo is knowledgeable, professional, courteous and efficient in doing his job. Alfredo has serviced my washer and dryer previously with the same ratings. I use this service based on Alfredo's knowledge and professionalism. He always identifies the problem with no further issues after the repair. Great job and representative for your company!

Greg S,

Irvine, CA