Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Water Heater Preventative Check
December 02, 2025
Overall rating

Bowman was an exceptional knowledgeable, efficient, cordial technician. It was a pleasure to have him service my water heater! I am disappointed with the poor notification system when there will be a no show. I had two appointments on 10/23 and 10/24 which were no shows and were rescheduled to 10/28. On 11/4, I had a no show which was reschedule to 12/2. Customers deserve appropriate notification. Is overbooking a problem???

Saukin C,

Honolulu, HI
Replaced Icemaker
December 02, 2025
Overall rating

Joanne replaced my non functional icemaker in the Sears Kenmore refrigerator/ freezer. She was able to locate the correct replacement part, even though it was non-standard for a Sears Kenmore and was very knowledgeable about how to operate the icemaker and the refrigerator.

Lora B,

Truckee, CA
Dishwasher repair
December 02, 2025
Overall rating

Very professional and provided great customer service and went above and beyond

Patty S,

Stockton, CA
Refrigerator leaking
December 02, 2025
Overall rating

Robert has great customer service. He was able diagnose the leak and fix it within five minutes.

Isiah W,

Norfolk, VA
5 stars
December 02, 2025
Overall rating

The experience was excellent! The workmanship was the best and couldn't be more hapy Thank you !

George R,

Chicago, IL
Service call for my Kenmore refrigerator.
December 02, 2025
Overall rating

Very pleased with his assistance regarding my freezer and the compressor.

Mark H,

Frazier Park, CA
Freezer Service
December 02, 2025
Overall rating

Very Professional answer all question in a polite and technical matter

John M,

Olympia, WA
Oven repair
December 02, 2025
Overall rating

Was pleasant and professional. Was excellent. Informative and did work quickly and efficiently.

Stephen R,

Mcalester, OK
Great Service
December 02, 2025
Overall rating

Scott was here between the time quoted. He called ahead of time to let me know his exact arrival. He installed the part and tested it out quickly and throughly. He was very courteous! He's been here before to work on other appliances. It's nice to have the same repairman that you can build a rapport with. Thank you.

David H,

Sykesville, MD
Scott was great
December 02, 2025
Overall rating

Scott and team were personable and knowledgeable. Got right to the problem and troubleshot. Was in and out in a half hour without any claims of needing more than what we needed. Solid work.

Chris N,

Randolph, MA