Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Washer repair
Excellent. Knowledgeable Gave good advise when using a n d ambt of clothing
Janet P,
Guaynabo, PRExcellent Review
John is very knowledgeable and professional. Great customer service. Thank you.
Alicia C,
Camp Hill, PAGas dryer repair
Vic did a great job of checking out my dryer that had a small fire. Lent build- up was the issue. He vacuumed up a lot of lent!
Margaret D,
Garland, TXGreat Service Person
William was very friendly and explained the problem with my freezer. Unfortunately the part I needed is no longer made so it looks like I'll need to replace my freezer.
Susanne C,
Rochester, NY? Not sure what you want here. ?????
Maia did very well. She told me the problem was the coil heater. I have had problem with this freezer for several months. The thermostat was replaced in March, 2026. It still would not freeze my food. After two months, I called Sears repair again. I paid $513 + for the March visit and $119 again in May; it was going to cost another $700+- to replace the heater. I decided to just forget about this freezer. I think I should be refunded the amount I paid in March that did not fix the problem. Sears used to make good products, but not this time.
Jackie G,
Dothan, ALRepair (if possible) dishwasher
Professional, succinct and informative. Easy to talk with. All good!
Dan S,
Spencer, MAOutstanding technician
Excellent technician Expeditiously found the problem order the correct parts and resolved the error ,getting my washing machine working like brand new Polite, courteous and client concerned. One of the best
Nora Y,
Long Pond, PANice guy
James preformed all of the diagnostic test on our machine and informed us what was the problem and gave us a quote as to how much it would cost, he was very nice he did a great job.
Brian B,
Jonestown, PAFrank
Great tech. They were Friendly and knowledgeable. Recommend tech to everyone
Frank G,
Rostraver Township, PAHelpful, friendly, knows his work
Walton was helpful, friendly and knows washing machines! He explained what the problem was and showed us our options to repair it. We were able to make an informed decision about our washer. Thank you, Walton!
Anne M,
Silver Spring, MD