Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Excellent technician!
Ahmed listens well and is methodical in appraising what's wrong with the appliance. He's an excellent technician!
Maria F,
Miami, FLHome owner no
David did an excellent job, very well mannered, replace required parts and then insured everything else was good.
Du H,
Bulverde, TXGreat service
He was very nice and did a great job. Thank you alot
Perry K,
Hillsdale, INPleasant and efficient
John arrived with a smile and hello and had the problem solved in minutes.
James P,
Rimrock, AZservice call
Rendel tried to find the problem we were having but the refrigerator would not re-create the issue. He tested several things and could not discover the problem. He explained all the things that he checked and it is running again.
Barbara B,
Mobile, ALMichael is the best!
Please know that I was very upset with the experience that I had earlier in the week with the technician lying about "" no one being home" not only was a home. The front door was open, and I was sitting right by it at my desk no one ever came by. It was a total lie and delayed my repair until Wednesday Michael on the other hand is prompt communicate clearly when he's on his way and completes his work quickly and cleans up when he's done. He not only deserves a promotion and bonus, but should be training other service people how to best do his job. His work is a 10+, 5 stars etc.. If at all possible, please make sure should I need a repair person in the future that I get him again! Thank you for the opportunity to leave this response as this day and age it is so rare to find someone who truly cares about his job. Regards, Donna Hoffman
Donna H,
Wallis, TXWasher repair
Victoria was very prompt, efficient and knowledgeable of my machine, 1974. He diagnosed the problems right away. Thank you
Sharon F,
Tavares, FLDryer Repair
Daniel came out to do an evaluation and within minutes of listening to the machine knew exactly what parts to order and confirmed a return appointment. He returned today 12/13/25 and quickly began the repair. The machine runs smooth and heats well. He did an amazing job and I appreciated his knowledge that allowed to order the parts promptly and set up a return appointment quickly. His professionalism and manners were refreshing. If I need repairs in the future, I hope that Daniel will be available.
Evelyn R,
Ruther Glen, VAGREAT job
Michael was great! He fixed the problem quickly, communicated that he was on his way, and explained the problem to me thoroughly.
Amber M,
Shreveport, LAService Job on 12-02-2025
John was very professional, and he his technical knowledge of his craft was impressive. He was also very friendly and took time to explain what the correct settings were for my refrigerator model.
Gilbert R,
Casa Grande, AZ