Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Puerto Rico
The technician was great, but he couldn't resolve our problem as the parts required or not available so we will once again do without a refrigerator for many days
Joseph C,
San Juan, PRGood Technician
Located the problem we are very happy with the repair. He has a great work attitude.
Cheryl H,
Tucson, AZWasher repair
Our technician Marcos was absolutely wonderful. Knowledgeable, efficient, and very kind. He was wonderful to work with.
Barbara C,
Houston, TXThe best
David came to our home to attend to our Kenmore washer and dryer. Quite clearly, he knows what he's doing; he repaired both with great professionalism and expertise. Please give this man a raise. Thank you very much.
Frank O,
Branchville, NJExcellent customer service
Nelson as excellent! While in the end we chose not to repair our 20+ year old washer, he took his time reviewing our options, and was very clear about the reality of repairs on such an old appliance. Highly recommend!
Tracy H,
Luquillo, PRGreat Service
I appreciate Eric being prompt, courteous and knowledgeable. He made the repairs quickly and checked his work to ensure that I would not have anymore problems. Sears needs to use him as their template on how a service should be given.
Edward G,
Orangeburg, SCFridge filter work.
Professional, intelligent, excellent communicator and friendly person. I highly recommend him. You are quite fortunate to have this person working for you.
Therese S,
Snohomish, WAFixed our Range Ignitor
Great service. Quick diagnostic, knowledgeable about product. Ordered part and installed ASAP.
David C,
Las Vegas, NVEXCELLENT
MR. KING SAW THE DAMAGE MADE BY THE LEAKING WASHER AND THE MACHINE IS TOTALLY INOPERABLE. I APPRECIATE HIM COMING OUT AFTER SEARS CANCELLED MY TWO OTHER APPOINTMENTS AND TRIED TO SERVICE THE WASHER, BUT IT IS A LOST CAUSE. I LOOK FORWARD TO HEARING FROM THE REFUND DEPARTMENT SO I CAN GET A NEW WASHER. IT IS COSTING US NOW FOR THE PAST MONTH TO GO YO AN OUTSIDE LAUNDROMAT AS THEY PILE UP.
Joyce W,
Brooklyn, NY5
Joel went above and beyond to get my washer running again. He even explained why it happened so it won't happen again. Great service
Pauline R,
Cornville, AZ