Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Great service by expert technician
December 07, 2025
Overall rating

Mike is extremely knowledgable and went out of his way to get the repair done a quickly as possible.

George T,

Rehoboth Beach, DE
Blinker
December 07, 2025
Overall rating

Daniel did a fast and efficient job, but the replacement product which we waited weeks for is not working. It did before Daniel left. It is the light to our refrigerator. It blinks when the door is open. I am sure Dr. Fixit will replace it. They stand behind their products and work.

Robert B,

Centennial, CO
Professional and skilled at his job!
December 06, 2025
Overall rating

Pleased with service, both today, and the week before. Very pleasant to work with.

Allen D,

Keizer, OR
great!
December 06, 2025
Overall rating

fantastic job terrific! organized professional wonderful technician highly recommend to all

Josh E,

Chatsworth, CA
Great service all around
December 06, 2025
Overall rating

Thank you for your punctuality and efficiency. I was not sure when I had to jump though hoops and deal with AI in order to make an appointment if this would turn out. This employee is commendable. I want to thank him for fixing my oven same day, no complications or delays.

Catherine K,

Brookfield, IL
Washing machine repair
December 06, 2025
Overall rating

Very friendly and my repair was handled in a swift manner. Had to wait for the part but it was only a couple of days.

Ruth G,

Carson, CA
Way above expectations
December 06, 2025
Overall rating

Unbelievably excellent service. Quick diagnosis, accurate, explained everything as he worked. Asked all the right questions, conclusions were solid and logical. Recommendations were perfect. Helped us choose wisely. Avoided hundreds of dollars in unnecessary work. Good humor, efficient, no wasted effort. He was a model of what service should be. A fantastic representative for the company.

Michael V,

Littleton, CO
Repair of Kenmore Dryer
December 06, 2025
Overall rating

Ahmed was professional and knowledgeable-took the time to properly assess the problem and took the machine apart to determine what the problem was (something the first technician failed to do-resulting in an unnecessary part to be ordered) the machine just required a little lubricant. Ahmed is an asset to your team. Thank you

Michele V,

Concord, CA
Bob from sears
December 06, 2025
Overall rating

Bob was great, very friendly and knowledgeable. Employees like him will keep people using your services.

Lori H,

Youngstown, OH
Great service!
December 06, 2025
Overall rating

Arturo was punctual and efficient and very nice! Thank you!

Janice C,

San Diego, CA