Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

47.4K

Average Rating

4.8/5

Kenmore fr
May 28, 2026
Overall rating

I am pleased with your work and thank you so kindly I feel that you found the right problem and it will be solved on Solved on May 30 The parts came May 28 THANK YOU

Virginia A,

St Petersburg, FL
Service review
May 28, 2026
Overall rating

Clayton was great! Very knowledgeable, was fast and efficient. Explained everything we needed to do after the fridge compressor replacement clearly so that we would have a successful outcome.

Randy M,

Fairfield, IA
Refrigerator repair
May 28, 2026
Overall rating

Technician did a Good job, on time, experienced, clean up afterwards,

Ulises E,

Marlton, NJ
Fridge Fix
May 28, 2026
Overall rating

Very friendly and professional. Knew what he was doing. Thanks Theodore!

David P,

Reeds Spring, MO
Complaint of scheduling. The technician very professional
May 28, 2026
Overall rating

The technician was professional. The work was done quickly. The problem was with getting a technician here. I repeatedly told the "automated system" that the part was delivered on the 24th. The system noted that the part had not been shipped. I added a note that I had the shipped part. The full charges were paid in the amount of $666.54. The automatic system would schedule the next available date. However there was no technician sent to repair the refrigerator. This was done four times. I told the automated system that I was files a complaint and report to the BBB. Immediately automated system set the appointment for today for an arrival time between 11:00am and 1pm. Shortly afterwards I received a call from the technician.

Linda D,

Arlington, TX
Parts needed to complete project.
May 28, 2026
Overall rating

Responded when promised and provided a solution to repair the refrigerator

Raymond P,

Fort Washington, MD
Very nice man and explained
May 28, 2026
Overall rating

Explain why the machine is broken and cannot be repaired

John S,

Little Egg Harbor, NJ
Ice maker repair
May 28, 2026
Overall rating

Patrick was a super nice guy and a very good technician! Great job!

Bruce D,

Orange, TX
Great service
May 28, 2026
Overall rating

Wyman was very thorough and professional and even though our Appliance could not be repaired his detailed explanation gave us confidence that it was time for replacement

Sandra D,

Homer, GA
Sears repairman
May 28, 2026
Overall rating

Charles(not sure this is his name) was amazing. He deserves 10 stars. Very pleased with how thorough he was!

Pamela K,

Bloomfield Hills, MI