Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Thanks
December 09, 2025
Overall rating

Patient and qualified. Took time to explain mechanics and even took dryer apart twice!

Deborah C,

Clayton, NC
On time!
December 09, 2025
Overall rating

Michael was actually early for the appt. He explained as he worked. Now just waiting for review board answer.

Jerry H,

Las Cruces, NM
Friendly, communicative and helpful!
December 09, 2025
Overall rating

Friendly, communicative and helpful. Friendly, communicative and helpful.. Friendly, communicative and helpful........

Doug H,

Summerville, MA
Efficient
December 09, 2025
Overall rating

Was there when he said was going to be Installed part in a timely manner

Denise K,

Kinnelon, NJ
Refrigerator repair
December 09, 2025
Overall rating

Boris worked to see if could repair refrigerator but could not get parts to complete the repair. He said they were no longer available. He did what he could do. The thing I can't understand is that parts for a 7 year old refrigerator are no longer available. Was forced to buy a new refrigerator. Not happy with that since the unit was, as I said, 7 years old.

John M,

Monroe, NC
Washer/Dryer Repair
December 09, 2025
Overall rating

Kevin was prompt and assessed the issues with both appliances and made quick repairs with one minor issue with the washer that required a separate part that was ordered and a follow up appointment was made. Kevin and his associate were pleasant and professional. I was very pleased with the outcome of the appointment.

Stephen H,

West Hartford, CT
Kenmore Technican
December 08, 2025
Overall rating

He was good at getting more information when he needed to successfully complete his job.

Sandra W,

Chicago, IL
X
December 08, 2025
Overall rating

Very nice and knowledgeable. He identified the problem but said the part was no longer made. Am waiting on AHS to decide what to do now.

Kathryn F,

Olathe, KS
Prompt and Helpful
December 08, 2025
Overall rating

Parts are not available. Can not be repaired. Russell ran diagnostics.

Johnny R,

North Highlands, CA
Dryer Repair
December 08, 2025
Overall rating

Frank was on time. Efficient and very pleasant. Thank you!

Pam L,

Newbury Park, CA