Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Washer replacement
The tech came in, tipped the washer to see underneath, finding the leak. He verified there was no replacement part and sent the recommendation for a new washer in less than 15 minutes.
Carol W,
Paso Robles, CAVery helpful!
Steve was great and very helpful! Thank you for helping figure out the issue with our washing machine
Alexa L,
Ypsilanti, MIhelp with washer
on time, talked with me about problem and costs for repair. very patient and persistent .
Helen W,
Denver, COReview of Eric
From the moment Eric arrived, his professionalism and expertise were apparent. He was efficient, courteous, and demonstrated a profound knowledge of the appliance's inner workings. He is an asset to your team!
Kerry A,
Columbia, SCService tech
He was attentive to the problem and was able to resolve quickly. He was outstanding ín his work and customer service. I would give him a 5++
Maria F,
Watsonville, CA5
The technician was very professional and knowledgeable. He answered all of my questions
Paul N,
Thaxton, VAVery professional
Jeffrey was great from start to finish. The appliance needs to be replaced but he provided all the necessary information that helped me reach that conclusion.
Amber D,
Ellicott City, MDExcellent!!!!
David has impressed me with his outstanding work ethics and honesty plus his technical experience and knowledge. He called me when he was on his way and arrived on time. He diagnosed the problem with my washing machine and diligently fixed it. He explained everything clearly to me and my tenant. He also went the extra mile by checking that a discount I was offered when I enrolled in the Home Protect Warranty program was applied. David is a valuable member and outstanding representative of the Sears organization and brand. I recommend him 100%! Thanks David and Sears!!
Maria Z,
Weston, FLAustin is the best
He keeps looking at his voice messages, and he is a straight up great person. He is much better than the other person and I would definitely do business with him again. I know, I am a tough customer to please; however, he did above and beyond what I asked of him. A great person.
Lawrence F,
Oroville, CAAlfonso did excellent job finding the solution
To HVAC HEAT NOT WORKING HE checked both thermostats down main floor and upstairs Checked air filter Replaced dead batteries Had knowledge of dapper and control panel and that it unit had a heat pump Checked vents for heat Replaces battery in outside the outside unit Ms D Mobley
Dorothy M,
Decatur, GA