Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Excellent service
December 11, 2025
Overall rating

He's such a pleasant person. He's a good technician. He knows his job when I do have a technician come out. I always hope that it's him

Nancy L,

Philadelphia, PA
Washing machine seem off level.
December 11, 2025
Overall rating

The technician was very nice, . He took his time and put every back in its place. Was not rushing. Think did a very good job. Only problem he said was my floor not level keeping the basket to lean.

Celestine P,

Chicago, IL
Owner
December 11, 2025
Overall rating

They checked everything on our stove and oven. Awesome work.

Larry L,

Pine Bluff, AR
Knows his stuff
December 11, 2025
Overall rating

Tarrance is so knowledgeable and beyond helpful. He was able to diagnose and temporarily fix my washer within 30 minutes with a plan to completely fix it within days. Would highly recommend him to everyone and invite him back to help!

Jessica S,

Edmond, OK
Refrigerator service
December 11, 2025
Overall rating

Technician very friendly and efficient. Found the problem almost immediately

Fred B,

Largo, FL
Dishwasher repair
December 11, 2025
Overall rating

Bryon did a great job getting the dishwasher running. He had the needed parts for an older machine.

Alan D,

Mount Olive, IL
Expert Technician with Outstanding Attitude
December 11, 2025
Overall rating

I had the pleasure of working with Enrique today, and he absolutely deserves a 5-star review. From the moment he arrived, he was patient, professional, and incredibly thorough. He took the time to explain everything he was checking, walked me through the diagnosis step by step, and made sure I understood exactly what was going on with my refrigerator. Enrique wasn't rushed, didn't cut corners, and treated the situation with care. He double-checked all components, verified the issue, and clearly documented everything for the escalation process. His calm demeanor and positive attitude turned a frustrating situation into a smooth and reassuring experience. In a world where great customer service feels rare, Enrique stands out. He is knowledgeable, respectful, and genuinely pleasant to work with. If every technician worked the way he does, the service industry would be in a much better place. Thank you, Enrique — you made a stressful appliance issue a whole lot easier. Highly recommend!

Rudy F,

Adelanto, CA
Service for refrigerator.
December 11, 2025
Overall rating

Patricio was knowledgeable and fixed the problem with our refrigerator.

Lois W,

San Pablo, CA
Salvador's service
December 10, 2025
Overall rating

Salvador was very friendly! Very knowledgeable. Great service! Hope to get him next time if we need service!

Raquel O,

Greenfield, CA
Emmanuel
December 10, 2025
Overall rating

Emmanuel was prompt, courteous and professional. His efforts are truly appreciated.

Ollie V,

View Park, CA