Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Whatever
June 10, 2026
Overall rating

Jeremy was great. He seemed to know what he was doing and easy to communicate with. However, the whole Sears system is horrible. It seems impossible to get through to anyone to discuss anything, especially when Sears arbitrarily changes the service date.

Mary M,

N Chesterfld, VA
Kenmore stove
June 10, 2026
Overall rating

Doug did a great job. He was efficient. Thanks Doug

Todd G,

Amarillo, TX
Service
June 10, 2026
Overall rating

Great service. Knowledgeable friendly on time fair. We will remember your of service.

Marilyn B,

South Abington Township, PA
Great work.
June 10, 2026
Overall rating

Great work. Showed up when he was supposed to. Very personable. Very respectful of our home. Made sure he.cleqned up when he was done. If I could request Johnny every time I would. You have a great technician on your hands. Make sure you keep him happy.

Will G,

Pasadena, CA
Repair complete.
June 10, 2026
Overall rating

Luis arrived and completed the repair with no issues. Iwould use him on future repairs. A very polite young man.

Philip R,

Palm Desert, CA
Excellent technician
June 10, 2026
Overall rating

Pierre diagnosed the issue and verified the electrical integrity of the refrigerator then said the compressor was clogged which impacted air flow. Pierre was courteous and professional. Thank you.

Donna M,

Dayton, OH
Daniel's K Customer Service
June 10, 2026
Overall rating

He was very professional and very knowledgeable of his job. He answered all of my questions, and he explained everything step by step during the repair process. He's friendly and was very approachable. Great customer sevice.

Jacqueline L,

Richmond, VA
Excelent
June 10, 2026
Overall rating

He check all the stage of the washer, an explain it. Make a good job.

Basilisa C,

Aguadilla, PR
Dryer repair
June 10, 2026
Overall rating

Fred was excellent!! On time, professional, knowledgeable.. fixed our old dryer and looked like new!! Will schedule again when needed and definitely request Fred.

Michele G,

Felton, CA
Dryer
June 10, 2026
Overall rating

He did a good job.. However, the service was to have been 2 days ago and that didn't happen. I think your system over schedules. So I waited around 7 hours and changed plans for a no show

Mickey M,

Shawnee, KS