Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Kenmore refrigerator issue
December 16, 2025
Overall rating

The technician George was professional, assessed the situation with my Kenmore refrigerator, and told me the truth. I appreciated his service.

Barbara W,

Forrest City, AR
A
December 16, 2025
Overall rating

There is no ice being made in my New ice maker

Judy Y,

Prescott, AZ
Good
December 16, 2025
Overall rating

Prompt arrival, easy fix. Thank you for quick repair job.

Connie F,

Post Falls, ID
Best Tech Ever!!
December 16, 2025
Overall rating

Great technician great attitude great experience. Wish there were more like him in this world thank you very much.

Scott V,

Oxford, MS
Washer
December 16, 2025
Overall rating

Luis was professional and knowledgeable. He replaced the part and hopefully it works.

James B,

Garland, TX
refrigerator
December 16, 2025
Overall rating

Eric called and was on time, as well as doing a fine job on my refrigerator.

Len D,

Clay, NY
Excellent
December 16, 2025
Overall rating

Technician arrived on time. He was very knowledgeable courteous and efficient in repairing the microwave. Thank you for the excellent service. Happy Holiday Season. Remember JESUS is the reason for the season. Keep CHRIST in CHRISTMAS. Again, thank you for your technicians and services. Scheduling was Great.

Sonia M,

Roma, TX
Joshua's service
December 16, 2025
Overall rating

He did a great job on our leaky refrigerator today.

James H,

Guysville, OH
Satisfied customer
December 16, 2025
Overall rating

Very pleasant and knowledgeable. Technician enter my home, greeted himself, and fixed the issue with my dryer. Thank you

Laquanda M,

Detroit, MI
Fantastic Service
December 16, 2025
Overall rating

Jerel is one of the best Sears maintenance employees who has ever come out to fix our appliances (and we've had this master protection agreement for over 25 years). Completely thorough, hard working, honest and above-and-beyond (in contrast to the guy who came out before, "Tom P.", who utterly half-assed it and blatantly lied to me several times about what could be wrong with the washer). Jerel is the type of employee that companies are lucky to have--the kind who give the company a good reputation (as opposed to lazy frauds like Tom P., who make you want to switch companies and never come back). Give Jerel a raise!

Robert A,

Brookfield, IL