Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

One of Sears Best Tech.
December 17, 2025
Overall rating

Mr. Karl was very professional, courteous and knowledgeable about the appliances he serviced for Sears. He was always on time. He called to let you know he was on his way and gave you his ETA. One of Sears BEST.

Ernestine H,

Brooklyn, NY
Service survey
December 17, 2025
Overall rating

Outstanding service. Professional and knowledgeable. Courteous and pleasant. Arrived on time

Doug&maria T,

Upper Marlboro, MD
James is great
December 16, 2025
Overall rating

James has been here 9 times to attempt to fix our refrigerator. He is knowledgeable and helpful in this regard. The part is no longer available and our repair has been closed out. Escalated up to replace the unit.

Gwen M,

Las Vegas, NV
Good service
December 16, 2025
Overall rating

Very polite, explained clearly, answered all my concerns and questions

Laura S,

Greatview, WA
Refrigerator repair
December 16, 2025
Overall rating

Discovered problem within minutes. Explanation was clear. Cleaned up after he completed service.

Paula B,

Cypress, TX
Repair
December 16, 2025
Overall rating

Great service, very pleasant service person. I would recommend him

Peter R,

Thousand Oaks, CA
Benjamin is Great!!!
December 16, 2025
Overall rating

The technician Benjamin was fantastic to work with. He was actually the same technician who came months ago to do our routine maintenance work. Hey is friendly, knowledgeable and efficient. We couldn't be happier with his work.

Charles C,

Portland, OR
Roman completed washer repair
December 16, 2025
Overall rating

Diagnosed problem, ordered parts, made repairs. Done on time and without drama or fuss. Couldn't improve on that!

John S,

Houston, TX
Service visit
December 16, 2025
Overall rating

James was great. He evaluated the situation quickly and throughly. Thank you

Barbara K,

Blaine, WA
Dryer repair
December 16, 2025
Overall rating

Excellent. Arrived on time and was very pleasant. Explained the repair required.

Veronica S,

Bristol, CT