Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Great service
Jeff was attentive and could not have been more professional. I appreciate the extra effort he into making sure we were satisfied and all our concerns were addressed. Thank you for sending such a good tech to our home
Dawn B,
Ellicott City, MDFriendly and efficient
Great service. Would recommend to family and friends who need appliance repair.
John S,
Miami, FLFREEZER
Eddie was very professional and diagnosed the problem with our freezer. He was able to repair and get our freezer up and running.
George B,
Escondido, CAService received
Fast, efficient service. Very professional and communicated well. Service provided on appointment dates as promised.
Robert B,
Acworth, GAFelix
First my Last NAME IS "MARAS" ( it was spelt completely wrong) Felix was Very Helpful, Articulate, Kind, Helpful, and took his time to go through Everything. Highly Recommend !
Elizabeth N,
Fords, NJFrustrating Experience
Mark did not perform the needed service The cost to repair my dryer was equivalent to purchasing a new dryer!!! I gave Mark the 5 stars because he was very professional, provided good information in preventing future damage to my dryer. Was very apologetic for the multiple re-scheduling initiated by the AI scheduling (I was re-scheduled after waiting all day; the second time the technician arrival changed multiple times) I don't know how the repair aspect of this company stays in business!! Perhaps once the technician FINALLY arrives customers forget about the hours/days they've waited. I guess this is what happens when you allow AI to take over
Dolphine C,
Matteson, ILConrad
Very efficient fast and courteous polite. Hope he returns if I have problems in the future.
Nelly D,
Sacramento, CAFriendly and knowledgeable
Knew what needed to be done to fix problem and was nice
Brad O,
Puyallup, WABobby
Excellent customer service, did a good job. Friendly, helpful, & courteous.
Carol B,
Johnson City, TNRefrigerator Service
Juan is the kind of person that goes above and beyond for the customer. Very knowledgeable and respectful.
Elba B,
Toa Baja, PR