Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Drain motor replacement
December 18, 2025
Overall rating

Sade was knowledgeable, courteous, efficient and timely. She succeeded where an earlier technician failed to repair the drain pump motor assembly. You want/need 10 more repair technicians like Sade! Great effort. Thank you

James P,

Chicago, IL
Washer repair
December 18, 2025
Overall rating

There were two repairmen - and they found the problem quickly and reported to me the cause and what I need to do to maintain the machine. I appreciated that they came during the agreed upon time between 1-5. They were here by 1:30, which I appreciated - so I could care for other things afterward. They were knowledgeable and friendly.

Adrienne P,

Vallejo, CA
Kevin
December 18, 2025
Overall rating

Good experience with the technician. Still don't like the AI scheduling. I had three items that needed repair two maintenance and one repair. It just did not work out and I only had one item fixed.

Howard M,

Bloomfield, CT
Ice maker not working
December 18, 2025
Overall rating

Sal was a Great tech., but refrigerator Is not making ice. We still need to keep appt. For Tues. Dec. 23, 9:00 am. With Barry.

William O,

Carson, CA
Quick install today.
December 18, 2025
Overall rating

Finally the parts were delivered to us….took several weeks. The work order was submitted in October.

Dorothy T,

Columbus, GA
Replaced filter housing in refrigerator
December 18, 2025
Overall rating

Michael quickly and efficiently replaced our leaking filter housing. Great technician. Knowledgeable and professional.

Henry J,

Sugar Land, TX
Service technician
December 18, 2025
Overall rating

Alex was very nice and informative, gave us options and we decided to go with a new dryer due to the age of the one we have now! Great technician!

Heidi Z,

Brea, CA
Joanna Sears Rep
December 18, 2025
Overall rating

Johanna was really nice and pleasant to work with. Efficient and did not waste any time with the necessary repairs. A gentle person.

Christine S,

Fernley, NV
Stove Range
December 18, 2025
Overall rating

My stove is very good after you did cleaned out of clogging. You did very good job.

Bernard T,

Cleveland, TX
Great service call
December 18, 2025
Overall rating

Manny was quick, knowledgeable and professional. Great job, well done!

Ross J,

Montgomery, TX