Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Repair oven
Very helpfull and honest explained the problems and cost to repair
Jim C,
Ada, MICustomer service/ product installation
Technician very responsible and timely, but this is very rare in sears technicians.
Noelia M,
Hatillo, PRGreat service
The tech was Very prompt and effiecient and answered.all questions
Dianna A,
Milford, DEProblem with door of washer closing.
Carlos was professional and personable and explained everything to us. I f I ever have the need for a mechanic, I'd hope it would be Carlos that was assigned my job.
Jackie M,
Los Angeles, CAStove needed repaired
Steven did an excellent job checking out our stove and ordering the parts it needed. Got the parts and he fixed the stove and it looks great ! Thank you!
Jo C,
Pocatello, IDThe technician did a good job and explained the problem.
It took over six weeks for the repair to be completed. I had four appointments that were cancelled on the day of the appointment. No call, no explanation other thana text from Richard, Sears AI scheduling assisatant informinn me that the appointment needed to be rescheduled. Very frustrating. Horrible cutomer service.
Nancywillia N,
Sykesville, MDExcellent Service!
Mouhamed was very pleasant and attentive to our furnace issue and he did what no other Technician could do with keeping us with heat until he returned with the back ordered parts. Thank you Mouhamed for being so kind and knowledgeable about what we needed.
Maxwell A,
Merrillville, INExcellent service!
I had an outstanding experience with the same-day repair diagnostic service. From the moment I called, the team was professional, responsive, and clearly knowledgeable. They scheduled an appointment right away and showed up on time, fully prepared to assess the issue. Within minutes, the technician identified the problem and walked me through the diagnosis in plain terms—no jargon, just clear explanations and practical solutions.
Billy G,
Hope Mills, NCDryer service
Very professional, knowledgeable and nice. If I need service again, I hope he is the one assigned.
Barbara E,
Glen Burnie, MDBret review
Excellent service. Prompt and courteous, fast and efficient. Highly recommended!
Bob R,
Central Point, OR