Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Washer repair
December 29, 2025
Overall rating

Excellent Service and very professional with install and communication on status

Manuel L,

Coachella, CA
Service
December 29, 2025
Overall rating

I would like to express my concern that customers should not have to wait for eight hours to receive service. It would be greatly appreciated if the service could be divided into smaller time frames.

Patricia B,

Milwaukee, WI
Very, very helpful!
December 29, 2025
Overall rating

I really appreciate that Shaun explained what he was doing and he listened to my questions. Again, Thank You!

Debra B,

Roscoe, IL
Oven repair.
December 29, 2025
Overall rating

Showed app on time was very professional courteous. Subscribe the conditions of the situation professionally.

Jackie L,

Smyrna, DE
Sears Dishwasher Repair Tech - Jim - Excellent
December 29, 2025
Overall rating

Jim showed up promptly & quickly diagnosed the problem: I had accidentally hit the Lock button! No repair needed. He was kind. He also changed the filter. He gave me information on how to order new replacement racks (upper and lower racks) for my Sears Kenmore Elite Dushwasher installed in September 2017. Thank you, Jim!

Jan P,

Edison, NJ
Great service.
December 29, 2025
Overall rating

Stacey was considerate and knowledgeable. He answered my questions and told me about possible issues that may arise (luckily none did). He did his work efficiently and well.

James D,

Springfield, MO
Great service
December 29, 2025
Overall rating

Loved working with him, very kind and courteous, and knows his stuff

Joshua W,

Battle Creek, MI
Knowledgeable
December 29, 2025
Overall rating

Mr Vikram was efficient, punctual, polite, competent excellent customer service.

Melody E,

Richmond, CA
Excellent service
December 29, 2025
Overall rating

Timothy was very polite, knowledgeable, patient. Couldn't ask for a better experience. Highly recommend. Thank you.

Suzanne K,

Bay Village, OH
Good Job
December 29, 2025
Overall rating

Elisha arrived ready to work with the parts he ordered the week before. He finished quickly and the washing machine has been working correctly. No more tub filling between weekly washings.

John H,

Bowie, MD