Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Outstanding service
January 01, 2026
Overall rating

Joshua was very professional and easy to talk to. He took his time to explain what was going on.

John F,

Granville, OH
David provided just the work we needed.
January 01, 2026
Overall rating

Wife was convinced our 25 year old Kenmore Referigerator was having a temperature adjustment problem. David was able to confidently explain their interplay, their relationship to excess time leaving the doors open, and the properfunction of the twice-a-day default function. Success. Wonderful 25 year old Kenmore still works perfectly, wife understands that holiday-season constant-opening of the unit results in a need to temporarily adjust it for higher effort. Thanks, David M. Great save of a really wonderful and capable unit.

Richard S,

Seattle, WA
Great Service
December 31, 2025
Overall rating

Wonderful experience! Joshua came when expected and fixed our issue during the same visit. Thank you for the excellent service!

Sarah M,

Franklin, TN
Prompt response
December 31, 2025
Overall rating

Trevor came on time and gave us his analysis of the problem. He quoted the repair price and we decided to buy a new washer instead of fixing our 9 year old washer.

Mark G,

Gaffney, SC
Mr & Mrs Thomson
December 31, 2025
Overall rating

Mark was super awesome! Honest, Polite and 100% knew what he was doing. Very careful to use a pad on our flooring and very kind with his explanations of our questions while being serviced. Sears Home service should feel Blessed to have an employee such as Mark M. And us as well to know people are willing and wanting to work and take pride in what they do.

Jill T,

Canyon Lake, CA
Did a great job
December 31, 2025
Overall rating

Brandon fixed the dryer and saved us a lot of money

Marwan T,

Miami, FL
Jacqueline Adams
December 31, 2025
Overall rating

Very polite found problem ,very informative. Great customer service. Will recommend.

Jacqueline A,

Montgomery, AL
Ravi did good
December 31, 2025
Overall rating

Expected the worst and Sears technician Ravi was able to evaluate our Washer and Dryer and adjust also repair each appliance.

Micaela D,

Stockton, CA
Fridge rrpair
December 31, 2025
Overall rating

He's an amazing tech-very knowledgeable and very mindful. Also very professional with explaining everything. It's a pleasure having him come around to make repairs.

Mark D,

Worcester, VT
Compactor repair repair
December 31, 2025
Overall rating

Joshua was very professional, and was an experienced technician. He discovered the problem very fast.

Phil B,

Pickerington, OH