Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Saved us money
Offered suggestions to help us troubleshoot and solve the problem and ultimately saved us some money.
Peter C,
Lakeside, CAHaving a technician like Scott is why people stick to Sears
I had an issue with my dryer and contacted Sears. A technician named Scott arrived on the same day. Scott was quiet, but polite. He quickly resolved the issue. The technicians I have interacted with all in the past all like Scott.
Shenghan L,
Ellicott City, MDFive stars !!!!!
Mark , Told me what was wrong and took care of it quickly . He has a great personality and did it all with a smile . I would recommend Mark and also Sears warranty ! Thank you so much ! I'am very happy .
Lucian R,
Rialto, CAService was great
Michael was very knowledgeable polite. And he was friendly, called to let me know when he was on his way.
Brian L,
Warwick, RIJoseph
Joseph was very personable, efficient and knowledgeable. We would be happy to have him return if need be.
Debi T,
Harrison, MEExpert Repairs
The quality of your technicians- Dan and Michael- is first class. They are professional , courteous and knowledgeable. I am very impressed.
Cecilia O,
Tucson, AZMs. Howard
James J was polite efficient and professional. He patiently explained what he found and what to expect next. He is an asset to your company! He represents Sears very well. The only complaint I have has nothing to do with the technician. I took the day off work a second time due to the window of the scheduled assessment was between 8am and 3 so I had to take the entire day off. The arrival time was after 4 I could have worked or taken a 1/2 day. Please consider a four hour timeframe window thanks.
Denise H,
Mcdonough, GARepair on washer
He was very efficient. Washer was working when he left.
June P,
Saint Cloud, FL.
Very very nice, customer oriented, answered all questions, very oriented to the problem
David S,
Blanchester, OHDishwasher Repair
I placed the order for maintenance for my Kenmore Dishwasher in August 2025, Finally after many months, my dishwasher was fixed December 27. I had to endure washing pots, pans, plates, silverware, glasses and cups for 5 months. This is truly unaccepable. I should have had a replacement for use during that time. I am still holding my breath for the dishwasher still working properly. Peter did a great job though.
Susan M,
Hanover, MD