Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Gas oven repair
Very good and knowledgeable technician, also personable. Very good experience.
Ann F,
Richland, MIService render
He was very professional and on time . He explained the issues and was very straight with answers
Marnita S,
Hattiesburg, MSSears dishwasher
Good experience with the rears guy hopefully it is all fixed
Jodi W,
Germantown Hills, ILManuel
Tech was good found minor problem and corrected it.. However you answering system that I guess is AI is not very accurate. It does not keep you updated as it claims. kept telling me tech would arrive at 10:56 and if he was running late it would let me know. Well It did not let me know. kept giving me same incorrect time.
Mary G,
Magnolia, TXDryer repair
Technician was on time very professional and fix the problem
Peter M,
Richmond Hill, NYGreat Repairman
He kept me updated before arriving. Worked quickly and completed job and cleaned up. He was professional and polite and kind. Sears is lucky to have him do repairs.
Kathryn J,
Esparto, CAdishwasher repair
we were 100% satisfied with the work done. joseph was very professional and informative.
John M,
West Bloomfield, MIGood guy
James was courteous and helped me make a decision on whether to buy new and repair a 40 tear old Kenmore washer. He saved me a good chunk of change!
Martin G,
Stayton, ORDon't know what this means
Getting in touch with Sears repair service is a nightmare. No one to talk to, just press this number and that number. No one to clarify times. However, when Don called me to arrange a time, my experience changed. He savaged the bad impression I had of Sears repair service. He is indeed a professional who cares about his customers. He had to come to my home twice because we needed a part. He has great communication skills and knows how to relate to his customers. Something you don't get with a menu that says "press 1."
Patricia W,
Anacortes, WAMark was excellent.
Mark was excellent. Very thorough! On time and very pleasant.
Rich H,
Lake Forest, CA