Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Fridge rrpair
December 31, 2025
Overall rating

He's an amazing tech-very knowledgeable and very mindful. Also very professional with explaining everything. It's a pleasure having him come around to make repairs.

Mark D,

Worcester, VT
Compactor repair repair
December 31, 2025
Overall rating

Joshua was very professional, and was an experienced technician. He discovered the problem very fast.

Phil B,

Pickerington, OH
Technician
December 31, 2025
Overall rating

Quick to get the job done, knowledgable, know just what part is needed, and kind.

Barbara V,

Sahuarita, AZ
Very Knowledgeable
December 31, 2025
Overall rating

Tony is a very experienced tech who knows what he's doing. Took care of the issue. If you're lucky enough to be assigned to Tony, know that your problem will be taken care of!

Mickie C,

Royse City, TX
Home owner
December 31, 2025
Overall rating

Service provider appeared to be competent in handling his job, that is, the appliance is now operating, The payment procedure was unacceptable. I wrote a check, according to him, the Bank indicated it was not enough in the account to clear the check (not true). In order for me to pay him, I used the Bank debit card because I knew money was available in the account. Thanks for your assistance. I would rate him a "4" for his performance on the Dryer.

Lillian D,

Durham, NC
Stove issues
December 31, 2025
Overall rating

Kaylyn efficiently installed parts to fix our temperamental stove (it worked when it wanted).

Lorraine M,

Ypsilanti, MI
Refrigerator repair
December 31, 2025
Overall rating

I was really pleased with my Sears home service. Justin came in and noticed right away my fan wasn't on in my refrigerator and explained how he knew, and how that could be an issue. He got to work right away on getting it back on and within half an hour he had my fridge up and running again. Such a RELIEF! I have a 20-yr old Kenmore and was getting ready to accept it had run its course, but I'm happy to report it's still going strong!

Yesenia K,

Visalia, CA
Good experience.
December 30, 2025
Overall rating

The tech checked out the repair made by the Mondays repair technician who was checking out the problems with my dryer. BOTH TECHNICIANS were very professional and knew what they were talking about when explaining things. I am very pleased with your professionals!🫡

Joseph F,

Visalia, CA
Thank you Rafi
December 30, 2025
Overall rating

Great experience today the technician was very knowledgeable and experienced and I'm a satisfied customer 👍🏾

Ken J,

Rio Vista, CA
Refrigerator repair
December 30, 2025
Overall rating

Darryal was great!! He explained everything to us and was very effective. I want him again if I ever need a service man again!! He knows what he is doing and he fixed my problem.

Judi B,

Independence, KY