Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Kenmore Washer inspection for possible repairt.
January 04, 2026
Overall rating

Conrad was very polite and professional. He quickly did an analysis and determine the washer was beyond repair based on two parts were no longer made and thus unable to repair the washer.

Alfred S,

Rochester, NY
professional service
January 04, 2026
Overall rating

John was a professional. He quickly diagnosed the problem and gave me options of repair or replacement. Since it was almost the same cost to repair or replace, we have opted for replacement. He also gave us some general guidance on the appliances that might fit our needs.

James M,

Raleigh, NC
Oven repair
January 04, 2026
Overall rating

My oven stopped workign right after Christmas (thankfully we got through the holiday!). I scheduled a service call on line, one was available the next day. The technician was unable to fix the repair and repairs would have been about the cost of a new oven. He was thorough, personable, helped answer my questions about new models, suggestions for how to think about replacement, etc. This is the second time I have booked Sears Home Services on line and I was very pleased with my experience.

Kathleen L,

Algonquin, IL
Professional, Knowable and Kind!
January 04, 2026
Overall rating

Noè is professional, knowledgeable and kind! He provided excellent customer service.

Lora M,

Inglewood, CA
Tina
January 03, 2026
Overall rating

Charlie did great. He got washer fixed quick. It works great

Christina C,

Wichita, KS
Lavona Schneider
January 03, 2026
Overall rating

Ozie was very pleasant and knowledgeable. Great rep for your company.

Lavona S,

Warrenton, MO
Lew did well
January 03, 2026
Overall rating

Lew was personable, and I feel he was thorough , and did a good job

Password D,

Nyssa, OR
Conrad
January 03, 2026
Overall rating

Tech very professional service. The dryer in a timely manner area is left clean happy with the service thank you.

Ann J,

Fairfield, CA
5 Star Repair
January 02, 2026
Overall rating

Timothy knew his work. He was efficient, explaining his work and finally fixed my washer! He was also friendly and went beyond to make sure I stayed a happy Sears customer!

Denise R,

Cordova, TN
Fast, efficient and effective
January 02, 2026
Overall rating

Sidney was fast, efficient and professional in his service and letting me know when he was coming and completing the work.

George M,

Hoover, AL